The cost depends on pallet size, weight, collection and delivery postcodes, and the service you choose. Economy road freight is usually the most cost-effective option, while express road and air freight offer faster transit. Use the Instant Quote Tool to see live prices.

Economy road freight is usually the lowest-cost option. Belgium’s proximity to the UK — reachable via the Channel Tunnel or short ferry crossing — keeps road freight rates competitive.

Yes. Pallet2Ship offers economy road freight for cost-efficient shipments and faster express options, including air freight, for urgent deliveries.

Yes, provided the weight, dimensions, and access details entered during booking are accurate. Additional charges apply only if shipment details are incorrect or incomplete.

Yes. You can obtain a quote and book shipments without registering.

No. All charges are displayed before booking. Optional services such as tail-lift or residential delivery are clearly itemised.

Often yes. Shipping several pallets together typically reduces the average cost per pallet.

Payment is made securely online during the booking process.

Typical transit times are:

Most shipments travel via the Channel Tunnel or ferry crossings to northern France, then continue by road into Belgium. Belgium’s position as one of the first countries reached after crossing makes transit times among the shortest for any European destination.

Yes. Antwerp and Brussels are major European freight hubs. Several carriers route shipments through Belgium, which can benefit transit times for both Belgian deliveries and onward European distribution.

Yes. Holiday periods such as Christmas, Easter, and the summer months can affect transit times.

Yes. Customs checks may add time if documents are incomplete or goods require inspection.

Air freight is ideal for urgent shipments such as spare parts, samples, or time-critical goods. For Belgium specifically, express road freight is often fast enough given the short distance.

Use a strong pallet base, secure goods with straps and stretch wrap, and ensure the wrap binds both pallet and goods together. Heavy items should be placed at the bottom. See our Pallet Packing Guide.

Standard UK pallets (120 × 100 cm), Euro pallets (120 × 80 cm), square pallets (100 × 100 cm), and oversized pallets are accepted.

Standard pallet services typically allow up to 1,200 kg per pallet. Heavier shipments may require LTL or FTL services.

Forklifts are usually required for pallets above 750 kg or oversized freight that cannot be handled safely by tail-lift.

Yes. Tail-lift vehicles are normally used for pallets under 750 kg.

Yes. Oversized or overhanging pallets are accepted when declared accurately. See our Oversized Pallets guide.

Since Brexit, ISPM-15-compliant wood packaging is technically required for UK–EU shipments, including Belgium. In practice enforcement varies, but using heat-treated pallets is strongly recommended to avoid inspection delays.

Yes. Plastic pallets are accepted and avoid ISPM-15 requirements entirely.

Drivers may refuse collection if the pallet is unsafe to transport, and carrier liability may not apply if poor packaging causes damage.

Yes. Photos help confirm packaging quality and provide evidence if a claim is needed.

Measure the loaded pallet including any overhang and record full length, width, height, and weight.

Yes. Belgium is in the EU and the UK is outside the EU customs area, so customs documentation is required for all shipments.

You will usually need:

It depends on the service. Courier carriers such as DHL, FedEx, and UPS can deliver B2C shipments without a recipient EORI. Groupage carriers require EORI numbers for both exporter and importer. See our EORI guide.

HS codes classify goods for customs and determine duties and VAT. They must appear on your commercial invoice. See our Commodity Codes guide.

Common terms include DAP and DDP. See our Incoterms guide.

Under DAP terms, the Belgian consignee normally pays duties and VAT. Under DDP, the sender pays.

Belgium’s standard VAT rate is 21%, with reduced rates for some goods categories.

Belgium uses the euro (EUR).

No. All UK–Belgium shipments require a Commercial Invoice (or a proforma invoice for personal effects).

Some carriers require signed copies of the invoice attached in a document wallet on the pallet. Check the booking requirements for your selected service.

Typically 1–2 working days when documents are correct.

Our team will contact you if additional documentation is required. Holds are usually caused by missing or incorrect documents.

Yes. UK–EU shipments now require customs declarations and commercial invoices with HS codes and values. Our system generates much of the required paperwork automatically.

Certain items are restricted or prohibited. Always check our Prohibited & Restricted Items guide before booking.

No. Pallet2Ship does not handle alcohol shipments on any service.

Yes, but only ambient, non-perishable food products. Chilled or frozen goods are not supported. Details must appear on your commercial invoice.

Yes, on selected services with correct documentation. Lithium batteries must comply with UN packaging rules. See our Dangerous Goods guide.

Yes, with correct ADR documentation and carrier approval. Not all carriers accept dangerous goods.

Yes, if fully drained of fluids, cleaned, and securely mounted to a pallet. Collection must usually be from a business address.

Yes. Machinery and industrial equipment can be transported when correctly packed and declared.

Yes. Personal effects are handled via DHL only and require a detailed inventory list and correct customs documentation.

Yes, but professional packaging and insurance are strongly recommended.

Yes, if securely wrapped and strapped to a pallet.

Yes. Samples must still be declared with correct customs values and documentation.

Collections normally take place Monday–Friday between 08:00 and 18:00.

Sometimes, depending on postcode and booking time.

Yes, across most UK postcodes.

Yes. We deliver to all areas including Brussels, Antwerp, Ghent, Bruges, Liège, and surrounding regions.

Yes, via courier carriers such as DHL, FedEx, and UPS. Standard pallet networks serve business addresses only.

A local contact number is strongly recommended for smooth delivery coordination and depot updates.

Yes, for pallets under 750 kg. Declare the requirement at booking.

Inform us during booking — narrow streets, height restrictions, or delivery appointments — so the correct vehicle can be arranged. Smaller vehicles may cost extra.

The pallet may return to the depot and redelivery charges may apply.

Timed deliveries are usually only available on dedicated vehicles. Groupage services deliver during normal business hours.

Yes. National holidays such as Belgian National Day (21 July) and the Christmas period can affect schedules.

Yes. Insurance can be added during booking for goods valued between £100 and £50,000. For higher values, contact our team for tailored cover.

Loss or damage during transit when goods are correctly packed and declared.

Coverage for used personal items is limited. See the policy terms on our Insurance page.

Only limited carrier liability applies, calculated per kilogram under CMR rules. This is usually significantly lower than the value of your goods.

Notify us immediately with evidence — photos, invoices, delivery notes. Claims are handled under CMR rules and any additional insurance purchased. See our Claims Process page.

Pallet2Ship provides economy and express road freight, air freight, parcel services, and LTL & FTL options.

We work with DHL, FedEx, and UPS for premium courier services, and European freight networks including DSV, DB Schenker, Kuehne+Nagel, Hellmann, Pallex, and Palletways for B2B freight.

Yes. LTL shipments share trailer space with other freight, making them cost-effective for smaller volumes.

FTL is suitable when shipping more than 20 standard pallets or when a dedicated vehicle is required.

Automated tracking may not always be available on LTL/FTL moves, but live updates can be provided by our operations team.

Yes. Pallet2Ship supports both exports and imports. Select Belgium as the collection country in the Instant Quote Tool.

Yes. Parcel courier services are available for smaller consignments.

Yes. Your account dashboard allows you to save addresses, view past bookings, check invoice history, store payment details, and re-book quickly.

Enter shipment details in the Instant Quote Tool, select a service, complete documentation, and confirm your booking.

Sometimes, but changes after dispatch may incur delays, fees, and documentation updates.

Cancellation depends on timing and whether collection has occurred. Contact us immediately if needed.

Usually 24–48 hours for standard services. For larger loads or time-critical moves, book earlier.

No. Each delivery address requires a separate booking.

Return transport and storage fees may apply.

The shipment may be re-rated and additional charges may apply.

Yes, with appropriate insurance and secure packaging.

Yes. Pallet2Ship services are designed for both occasional shippers and regular exporters.

Yes, if the selected service supports mixed consignments and all items are declared correctly.

Yes. Someone must be available to hand over the goods.

Yes. A signature is normally required on delivery.

Incorrect documentation, missing EORI details, inaccurate dimensions, customs inspection, or holiday periods.

Our UK-based operations team is available before and after booking.