Pallet2Ship Service Updates

Collections & Deliveries from/to China suspended due to the Coronavirus outbreak


Dear customer,

Please be advised there will be no export & no import clearance service and no delivery or collection service to/from China until 10th of February, due to the worsening Coronavirus outbreak.
As soon as we have any updates, we will keep you informed.

Hong Kong Update- 31st of January
The Hong Kong Government has advised people in Central, Hong Kong, also known as the Central business district, to work from home, to avoid causing virus inflation in common areas. Because businesses may be closed during this period, collections/ deliveries will be affected. 
We will keep you updated as soon as possible.

Update-10th of February  -Beijing  is still closed until next Monday 17th, this is a Government decision 
- Qingdao, Hangzhou, Nanking, Guangzhou offices are still closed with no update of when they will re-open (no Cathay flights into Qingdao, Hangzhou or Nanking) 
- Zhengzhou, Shanghai, Xiamen are currently open with very limited staff in attendance 
- Shenzhen will soon re-open, however the date to be confirmed (subject to on-going inspection from local authorities and Government officials 
- Chinese Domestic transportation remains very limited, especially between cities and provinces. (most of the highways are subject to blockades)   We have been advised that most of the factories are still closed, along with many of our franchise customers thus affecting further delays.   We will update and advise you of any changes as soon as possible. 

Update-12th of February
United StatesVessels that have been to China (excluding Hong Kong and Macau) or embarked crew members who have been in China (excluding Hong Kong and Macau) within the last 14 days, with no sick crew members, will be permitted to enter the U.S. and conduct normal operations, with restrictions.
AustraliaVessels must not enter the pilotage area until 14 days have elapsed since the ship’s departure from mainland China.
PhilippinesAll vessels calling from China within 14 days must be boarded at quarantine anchorage; direct berthing privilege cancelled to all vessels. List of the port of calls must be submitted to all port authorities.
VietnamAll vessels calling from China within the last 14 days will be isolated at anchorage for medical inspection.
Arab EmiratesAll vessels coming directly or having last port or transited from China will need to provide a statement/report declaring if any crew onboard has symptoms similar to Coronavirus before entering to the port limit.
Saudi ArabiaAll vessels coming from China within 14 days of departure, should notify Ministry of health hotline, ports and maritime authority and Port Control for the procedures. A list of past visiting ports, Chinese crew members and any passengers with similar symptoms to the virus must be reported.
QatarAll vessels coming directly or having last port or transited through China should report any suspicious medical case on board before reaching the sea border of the port. Declaration of Medical Health report should be submitted at least 48hrs prior to the arrival.
OmanAll vessels are required to submit the IMO Declaration of Health Report together with the Coronavirus questionnaire. Crew list must be submitted along with the declaration form. All crew joining from China in the past 16 days must hold a recent and valid medical fitness certificate.
SingaporeAll arriving vessels with crew and passengers that have called at ports in mainland China in the past 14 days must submit the Maritime Declaration of Health Form. All vessels and crew members are NOT allowed to enter into Singapore or to transit through Singapore without inspection and approval.
MalaysiaAll arriving vessels with crew and passengers that have called at ports in mainland China are required to submit the Maritime Declaration of Health Form.
ThailandAll arriving vessels with crew and passengers that have called at ports in mainland China are required to submit the Maritime Declaration of Health Form.
IndonesiaBefore berthing and entering to the port, the port authority will arrange an inspection at outer anchorage for vessel and all crew members especially vessel from/transit in China and any other country with confirmed cases (*6-10 hours of inspection). Crew members are allowed to go shore after receiving health confirmation.
BangladeshAll arriving vessels with crew and passengers that have called at ports in mainland China are required to submit the Maritime Declaration of Health Form.
TaiwanPort authorities will not issue temporary stay permits or entry permits to Chinese crew members of incoming ships. All Chinese crew are not allowed to disembark or embark from all ports in Taiwan.
JapanAll vessels arriving from the foreign port are requested to complete the health questionnaire form and submit the same to quarantine office before the ship's arrival. No other particular restrictions in Japan at the moment for those non-contaminated vessels and crew members.
KoreaAll vessels from Chinese port for the past 14 days are required to have onboard quarantine inspection. Free pratique will be granted after passing the inspection. The following crew/passenger is restricted to enter Korea. All Chinese seafarers with a passport issued in Hubei province are prohibited to enter Korea; All valid Korean visa issued in Hubei province has temporarily lost its effect until further notice; All foreigners that have visited Hubei province in the past 14 days is prohibited to enter Korea.
EuropeGermany/Netherlands/Belgium/France: Currently no restrictions. United Kingdoms: all vessels that have previously called at Chinese ports must submit crew list, crew change information and a Maritime Declaration of Health in advance of arrival. Italy: All vessels calling at Italian ports must ask for Sanitary Frederique. The said request for Sanitary Freepratique must include Maritime declaration of health; a copy of SSECC; passenger list and crew list; list of the port of calls during the previous 14 days. Spain: Maritime health declaration to be issued by the master upon arrival and to be uploaded by Port web application who will inform Sanitary authority. Suez: No restriction; however, crew change is not allowed without the authority’s approval and confirmation.
PanamaVessels coming from country or port with confirmed cases of the virus should report the condition to the Panama Maritime Single Window (VUMPA), within 30 days prior to their arrival.

Brexit information


Dear valued customer, we would like to bring to your attention that Palletways has prepared guidelines for you, with everything you need to know regarding Brexit and how it can affect your business. 
Please click here to access the document that Palletways provided regarding this matter.
We will update you as soon as we have more news from our other carriers.

Typhoon Hagibis may hit Japan


Please be informed a typhoon in the Pacific Ocean may hit Japan on Saturday and it can affect Tokyo as well. 
This can severely disrupt the service in the area and cause massive delays. Depending on its intensity, international airports may be seriously affected from Osaka to Nagoya and Tokyo. All Nippon Airways declared "flights on October 12 [are] likely to be canceled " and the team members will inform the customers about any changes. Ports could also be touched, resulting with delays on shipping routes in North Philippine Sea and Sea of Japan.
According to Jeff Masters, a meteorologist for Scientific American magazine, if the typhoon hits as predicted, it can become ''a multibillion dollar disaster''. Even Rugby World Cup fixtures are affected by the typhoon, as two of the matches (England-France and New Zealand-Italy) have already been cancelled.

Update 15th October: Hagibis Typhoon hit Japan last weekend, and it is one of the worst storms the country faced in the past 60 years. One of the many consequences that came along with it was the transport disruptions over the weekend, with flights, bullet trains and other transport cancelled across Honshu, Japan's main island. All the services in the area are affected and severe delays may incur.  

Source: CNN Travel  The New York Times

Global climate protest


Please be advised starting on the 7th of October Extinction Rebellion (XR) activists are planning to shut down many parts of Central London. This action may delay both collection and delivery services, as all the London postcodes will be affected.

New import service for parcels


Please be advised that we have added a new import service for parcels, Euro Saver, which can handle parcels up to 60 kg.

This service is fully trackable and we can collect from almost all the European countries.
The usual transit time is 2-4 working days depending on location. We require 48h notice before we can collect your parcel.

1 2

©2007-2020 Pallet2Ship

Pallet2Ship uses cookies to improve your user experience. By continuing to use this site, you agree to accept our use of cookies as outlined in our privacy and cookie policies.

I Accept