Dear valued customer,

In this time of uncertainty, we are pleased to announce that Pallet2ship will not increase our prices despite worldwide price increases and subsequent rate increases from our carriers.

We are proud to be able to offer our customers the most discounted rates at all times.

DHL Express Services to/from Canada Resumed

30-06-2025

We’re pleased to announce that all DHL Express services to and from Canada have been fully restored, effective immediately.

Operations were temporarily suspended on 20 June 2025 due to labor actions and legislative changes. Following successful negotiations with Unifor’s bargaining committee, a new 4-year agreement has been reached, allowing us to resume full operations as of today, 30 June 2025.

We appreciate your patience and continued trust. DHL Express remains committed to supporting your business with reliable and timely international shipping.

DHL Express Service Reinstatement: Israel

27-06-2025

We are pleased to inform our customers that DHL Express has resumed delivery services to and from Israel as of today, following the reopening of the country’s airspace to air traffic. Full operations will be reinstated by 30 June.

Please note that, due to the elevated risk associated with shipments to and from Israel, elevated risk surcharges may apply. Further details regarding these surcharges and other relevant information can be found on DHH website.

Our aviation security experts will continue to actively monitor the situation with our local team in Israel and the relevant government authorities, as the safety of our people and customers’ shipments remain our highest priority.

Should you have any questions or require assistance, please do not hesitate to contact your DHL Express representative.

DHL Express International Services to/from Israel Temporarily Suspended

18-06-2025

We would like to inform our customers that, due to the current closure of Israeli airspace, DHL Express has temporarily suspended all international shipments to and from Israel. This suspension is effective immediately and will remain in place until further notice.

Our domestic delivery services within Israel remain fully operational.

DHL Express is actively monitoring the situation in coordination with local teams and government authorities. Our aviation security experts are exploring secure alternative solutions to restore international service as soon as possible.

We understand the inconvenience this may cause and appreciate your patience and understanding. The safety of our employees and your shipments remains our top priority.

We will continue to provide updates as the situation evolves. For any questions or support, please reach out to your DHL Express representative or customer service team.

Temporary Suspension of DHL Express Services to and from Canada

17-06-2025

Please be advised that, due to ongoing labor actions in Canada and recent legislative changes (Bill C-58), DHL Express will temporarily suspend its shipping operations to and from Canada.

Key Dates to Note:

  • Last Day for Shipment Collection: Wednesday, June 18, 2025
  • Suspension of Services Begins: Friday, June 20, 2025, at 00:00 (local time)

This suspension affects only DHL Express services in Canada. Other DHL business units—including DHL Global Forwarding, DHL Supply Chain, and inbound deliveries for DHL eCommerce and Post & Parcel Germany—are not impacted and will continue operating as usual.

The disruption stems from ongoing negotiations between DHL Express and Unifor, the union representing a large portion of DHL Express operational staff and owner-operator drivers in Canada. Despite extensive discussions, a new agreement has not been reached, and new legislation now restricts DHL Express from implementing alternative solutions during this labor action.

DHL Express remains committed to reaching a fair and sustainable agreement and to resuming full service as soon as possible. We will continue to monitor the situation closely and share updates as more information becomes available.

We apologize for any inconvenience and appreciate your understanding during this time. For urgent inquiries or assistance with your logistics planning, please reach out to your account representative or our support team.

Shipments to the USA update

29-04-2025
DHL Express has resumed accepting business-to-customer shipments to the U.S. valued at over USD 800. 
The temporary suspension has been lifted as of Monday, 28 April 2025. Shipments will now be collected as usual.