We are pleased to inform our customers that DHL Express has resumed delivery services to and from Israel as of today, following the reopening of the country’s airspace to air traffic. Full operations will be reinstated by 30 June.

Please note that, due to the elevated risk associated with shipments to and from Israel, elevated risk surcharges may apply. Further details regarding these surcharges and other relevant information can be found on DHH website.

Our aviation security experts will continue to actively monitor the situation with our local team in Israel and the relevant government authorities, as the safety of our people and customers’ shipments remain our highest priority.

Should you have any questions or require assistance, please do not hesitate to contact your DHL Express representative.

We would like to inform our customers that, due to the current closure of Israeli airspace, DHL Express has temporarily suspended all international shipments to and from Israel. This suspension is effective immediately and will remain in place until further notice.

Our domestic delivery services within Israel remain fully operational.

DHL Express is actively monitoring the situation in coordination with local teams and government authorities. Our aviation security experts are exploring secure alternative solutions to restore international service as soon as possible.

We understand the inconvenience this may cause and appreciate your patience and understanding. The safety of our employees and your shipments remains our top priority.

We will continue to provide updates as the situation evolves. For any questions or support, please reach out to your DHL Express representative or customer service team.

Please be advised that, due to ongoing labor actions in Canada and recent legislative changes (Bill C-58), DHL Express will temporarily suspend its shipping operations to and from Canada.

Key Dates to Note:

• Last Day for Shipment Collection: Wednesday, June 18, 2025
• Suspension of Services Begins: Friday, June 20, 2025, at 00:00 (local time)

This suspension affects only DHL Express services in Canada. Other DHL business units—including DHL Global Forwarding, DHL Supply Chain, and inbound deliveries for DHL eCommerce and Post & Parcel Germany—are not impacted and will continue operating as usual.

The disruption stems from ongoing negotiations between DHL Express and Unifor, the union representing a large portion of DHL Express operational staff and owner-operator drivers in Canada. Despite extensive discussions, a new agreement has not been reached, and new legislation now restricts DHL Express from implementing alternative solutions during this labor action.

DHL Express remains committed to reaching a fair and sustainable agreement and to resuming full service as soon as possible. We will continue to monitor the situation closely and share updates as more information becomes available.

We apologize for any inconvenience and appreciate your understanding during this time. For urgent inquiries or assistance with your logistics planning, please reach out to your account representative or our support team.

DHL Express has resumed accepting business-to-customer shipments to the U.S. valued at over USD 800. 
The temporary suspension has been lifted as of Monday, 28 April 2025. Shipments will now be collected as usual.

DHL Express is temporarily halting deliveries to the United States valued over $800 (£603), citing a "significant increase" in customs procedures, triggered by the implementation of President Donald Trump's new tariff policy.

Starting the 21st of April, the logistics company will suspend shipments from businesses worldwide to U.S. consumers "until further notice."

However, shipments between businesses will continue, although DHL warned they too could experience delays.

Previously, packages worth up to $2,500 could be imported into the U.S. with minimal documentation. But with the recent tightening of customs regulations introduced alongside the new tariffs, that threshold has been reduced.

Source: BBC