Dear valued customer,

In this time of uncertainty, we are pleased to announce that Pallet2ship will not increase our prices despite worldwide price increases and subsequent rate increases from our carriers.

We are proud to be able to offer our customers the most discounted rates at all times.

Shipments to the USA update

29-04-2025
DHL Express has resumed accepting business-to-customer shipments to the U.S. valued at over USD 800. 
The temporary suspension has been lifted as of Monday, 28 April 2025. Shipments will now be collected as usual.

DHL suspends high value US deliveries

22-04-2025

DHL Express is temporarily halting deliveries to the United States valued over $800 (£603), citing a "significant increase" in customs procedures, triggered by the implementation of President Donald Trump's new tariff policy.

Starting the 21st of April, the logistics company will suspend shipments from businesses worldwide to U.S. consumers "until further notice."

However, shipments between businesses will continue, although DHL warned they too could experience delays.

Previously, packages worth up to $2,500 could be imported into the U.S. with minimal documentation. But with the recent tightening of customs regulations introduced alongside the new tariffs, that threshold has been reduced.


Source: BBC

Service Disruption Notice – Durham (Depot 68) – 17th April 2025

15-04-2025

Dear customer,

Please be advised that there will be disruptions to delivery services in the Durham (Depot 68) area on 17th April 2025 due to the King’s Royal Visit.

Significant road closures are expected in Durham city centre (DH1-3), particularly affecting routes near the Cathedral and central areas. As a result, deliveries to these postcodes may be delayed.

The DH1-4 area may also experience some restrictions. The local depot will do their best to minimize any delays or disruptions.

Please note that these delays are outside the control of Depot 68, and therefore, no claims for service failures or ADR will be accepted in relation to this disruption.

Thank you for your understanding.

US Executive Order

14-04-2025
UPDATE

Following the US Executive Order being published, it is now our understanding that duty & de-minimus will be applied as below for CN/HK goods-

• Commercial clearance (goods currently travel under this solution)
o Duty applied to goods on country of origin
o De-minimus allowance removed

• Postal clearance
o Duty applied to goods on country of export
o De-minimus allowance will remain @ <$800

How does this impact you?

From 2nd May, for the B2C goods <$800:

• UK> USA (non-CN/HK origin): No changes
• UK> USA (CN/HK origin): Switch to Postal clearance solution

Important Customer Update: New US Tariffs

07-04-2025

Following recent announcements by President Trump, new US tariffs will take effect in April and May 2025. Key changes include:

From the 5th of April, 2025: A 10% baseline tariff will apply to most global imports into the US. Higher, country-specific tariffs (up to 50%) will follow on April 9.

From the 2nd of May, 2025: The $800 de minimis exemption for shipments from China and Hong Kong will be removed. All such shipments will now be subject to full duties and customs procedures, regardless of value.

If you regularly export to the US—especially from China or Hong Kong—these changes may affect your landed costs, customs compliance, and logistics planning.

We will continue to monitor developments and keep you informed.