worldwide parcel & pallet services

worldwide parcel & pallet services

General Data Protection Regulation (GDPR)

You are in control of your data

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The lowest pallet rates...

Prices start from only £29.00 + VAT per pallet and on average, Pallet2Ship customers save up to 70% when sending large consignments.

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On 25th May 2018, the General Data Protection Regulation (GDPR) comes into effect in the EU.

The aim of this legislation is to introduce new rules for how companies store and manage customer data.

Any personally identifiable data you submit to us is retained for the following purposes only:

We also work to ensure that our systems and your data are secure.

Do you share my personal data with other companies ?

Pallet2Ship is a freight forwarder. When you book a courier or freight service with us, we will share your full name, address and contact details with the carriers and agents involved in fulfilling your chosen service.

We do not allow other companies to use your personal data for their own marketing purposes.

For more details about the third parties we use to fulfil our services, please see our privacy policy.

Can I delete my personal data ?

You can now remove individual orders. This option is available in the order details page. This will permanently delete the collection and delivery addresses from our system.

Please also consult the Privacy Settings section in your account details page.

Over the next week, we will be adding to the website the option to deactivate your account. In the meantime, please contact our customer service team. We will retain your data for 12 months, after which time any personally identifiable data is permanently deleted.

You will need to be the account owner with Full Access to perform these tasks. The availability of these options depends on the status of your account.

Your saved address book and payment options can also be managed via your account as before.

For more information, please take a look at our updated privacy policy. If you have any questions, please get in touch with our team.


We welcome any queries, comments or requests you may have regarding our policy. For further information and support please click here or contact us via email at

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