The cost depends on weight, dimensions, service type (air or road plus sea), and collection & delivery locations. Air freight is typically faster and more expensive, while road plus sea routing is more economical. Use the instant quote tool for live pricing.

Yes. Air freight is faster (typically 2–4 working days) and priced accordingly. Road plus sea services usually take 7–12 working days but are more cost-effective for non-urgent shipments.

Yes, provided the declared weight, dimensions, and access details are accurate. Additional charges only apply for incorrect shipment details or failed collections.

Often yes. Consolidating pallets into one shipment reduces the per-pallet cost, especially for sea or LCL routing.

Yes. Most air and road plus sea services provide instant online quotes. Larger LTL/FTL movements may require a tailored quote.

No. You can get a quote and book without creating an account.

No. All visible service costs are shown before booking. Additional fees arise only if shipment details are inaccurate or requirements are not declared.

Payment is made securely online at the time of booking.

Air freight from the UK to Cyprus typically takes 2–4 working days. Road plus sea routing from the UK to Cyprus usually takes 7–12 working days, depending on sailing schedules and customs clearance.

Yes. Sailing frequency, port handling, and weather conditions can all impact transit times for road plus sea shipments.

Limassol and Larnaca are the primary commercial ports handling freight into Cyprus.

Larnaca International Airport (LCA) is the main air cargo gateway for Cyprus.

Yes. Summer shipping peaks and holiday periods can impact port handling and transit times.

Secure goods with strapping and stretch wrap from pallet base to top. Heavy items must sit at the bottom. Corners and edges should be protected. See our Pallet Packing Guide.

Yes. Wooden pallets shipped from the UK to Cyprus must be ISPM 15-aici sa punem internal link catre ghid heat-treated and stamped. This is a post-Brexit requirement for UK-to-EU shipments.

Standard pallet services typically accept up to 1,200 kg per pallet. Heavier shipments may require LTL or FTL services.

Forklifts are required for pallets over 750 kg or for oversized pallets that exceed safe tail-lift handling limits.

Tail-lift can be requested at booking for pallets under 750 kg.

Yes. Oversized pallets are accepted but must be declared accurately at booking.

Incorrect dimensions may result in re-rating, delays, or additional charges.

Measure the loaded pallet, including any overhang. Record full length, width, height, and total weight.

Yes. Cyprus is an EU member state, and the UK is outside the EU customs area. All UK to Cyprus shipments require proper customs documentation.

You will typically need a Commercial Invoice, accurate HS codes, an EORI number where required, full consignor and consignee details, and appropriate Incoterms. Requirements may vary depending on the service selected.

An EORI number (Economic Operators Registration and Identification) is a unique ID used by customs authorities to identify businesses. For most services, both the exporter and importer will need an EORI. Please read the service description before booking.

HS codes classify goods for customs and determine duties and VAT. Incorrect codes can cause delays or inspections.

Cyprus applies a standard VAT rate of 19%, with reduced rates for certain goods.

Under DAP terms, the Cypriot receiver pays duties and VAT. Under DDP, the sender pays.

No. All UK to Cyprus shipments require a Commercial Invoice with accurate descriptions, values, and HS codes. Private shipments (personal effects) require a Proforma Invoice instead.

Usually 1–3 working days if documentation is accurate.

Cyprus uses the euro (EUR).

No. We do not handle alcohol shipments on any service.

Ambient, non-perishable foods may be accepted, but some products require certification. Always check requirements before booking.

Yes, depending on the battery type, with proper MSDS and compliant packaging. We strongly recommend contacting us before booking.

Yes. Certain medical and pharmaceutical products require special approval.

Yes, via DHL. Personal effects require detailed inventory lists and customs documentation.

Yes. Samples must still be correctly declared with accurate customs values and documentation.

Yes, subject to documentation, carrier approval, and compliance with international dangerous goods regulations.

Typically 08:00–18:00 Monday to Friday.

Sometimes, depending on location and booking time.

Yes, subject to service type and access conditions.

A local mobile or landline number is strongly recommended for smooth delivery coordination.

Limited timed delivery options may be available depending on route and service.

Inform us at booking to arrange suitable vehicle access.

Services are limited to the Republic of Cyprus. Contact us before booking for advice regarding Northern Cyprus.

Yes. Door-to-door delivery is available across Cyprus including Nicosia, Limassol, Larnaca, Paphos, Famagusta, and remote or coastal regions.

Yes. Insurance can be added during the booking process.

Loss or damage during transit when goods are correctly packed.

Typically limited coverage applies to used personal items.

Note any damage on the delivery paperwork and contact us within 24 hours. See our Claims Process page.

Air freight uses DHL, FedEx, UPS, and partner networks. Road plus sea routing operates through established European freight partners including DSV, Hellmann, Pallex, Palletways, Kuehne+Nagel, and others depending on route.

Yes. LTL services are available depending on routing and cargo profile.

Yes. Full trailer loads are available and may be required for oversized or high-volume shipments.

Most air services offer full tracking. Road plus sea services provide milestone updates, and LTL/FTL updates are available on request.

Yes. Select Cyprus as the collection country in the quote tool.

Enter weight and dimensions in the quote tool, choose your service, confirm documentation, and schedule collection.

Changes are difficult once in transit and may incur fees.

Cancellation terms depend on timing. Contact us immediately if needed.

The shipment will be returned at the paying customer’s cost, plus any storage fees.

No. Each delivery address requires a separate booking.

24–48 hours for standard services. 3–5 days for larger LTL/FTL or time-critical freight.

Yes, provided it is securely packed and declared accurately.

Yes, if the selected service supports mixed consignments. We recommend checking with us before booking.

Express prioritises speed (typically air freight, 2–4 days). Economy uses shared routing and sea legs for lower cost (7–12 days).

Yes. Someone must be available to hand over goods.

Yes. A signature is required on delivery.

Incorrect documentation, missing EORI numbers, inaccurate dimensions, or sailing schedule disruptions.

Yes. Services are designed for small and medium-sized businesses shipping regularly or occasionally.

The Cypriot part typically needs a valid EU VAT and EORI for import clearance.