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* Selected UK Mainland pallet services

Pallet Delivery to & from Brazil

Online air freight quotes and sea freight quotes on request.
No credit account needed — book UK–Brazil freight online
Business freight made simple — no minimum volume required
Single pallets to container loads — tracking and customs support

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Quantity

Quantity


KG/CM
LBS/IN
Choose a pallet size from below
New 150kg Pallet Dimensions
Mini Quarter Pallet

Up to 150Kg
1.2m x 1.2m x 0.6m

300kg Pallet Dimensions
Quarter Pallet

Up to 300Kg
1.2m x 1.2m x 0.8m

600kg Pallet Dimensions
Half Pallet

Up to 600Kg
1.2m x 1.2m x 1.1m

New 750kg Pallet Dimensions
Full Lite Pallet

Up to 750Kg
1.2m x 1.2m x 2.2m

1200kg Pallet Dimensions
Full Pallet

Up to 1200Kg
1.2m x 1.2m x 2.2m

New 1250kg Pallet Dimensions
Oversized Pallet

Up to 1250Kg
3.2m x 2.1m x 2.4m

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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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copy all package dimensions copy package dimensions
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Be Pleasantly Suprised
to see just how much you can save!
Ship with confidence. Ship with Pallet2Ship®
  • Trusted by UK businesses since 2009
  • 15+ years freight experience
  • 95% on-time delivery
  • Rated 4.8/5 on Trustpilot

UK to Brazil Pallet Delivery, Built for Long-Haul Freight

Pallet2Ship arranges pallet delivery between the UK and Brazil by air and sea. Compare available air freight quotes online or request an LCL or FCL sea freight quote. Air suits urgent shipments; sea is usually more economical for larger, less time-sensitive loads. Customs clearance is required, and import charges may apply separately.

Whether you are sending stock to São Paulo, shipping equipment to Rio de Janeiro, supplying a customer in Brasília or collecting goods from a Brazilian supplier, we help you choose a service that fits the shipment. The delivery address, packed dimensions, weight and required arrival date all matter on this long-haul route.

here online pricing is available, you can see the full transport price for the selected service before booking. For sea freight and other manually quoted movements, we confirm the price and service scope before you book. No credit account or minimum shipment volume is required.

Why Choose Pallet2Ship for Brazil?

  • Air freight options for urgent parcels, pallets and commercial goods
  • Sea freight quotations for single pallets through to full containers
  • Support for UK exports and imports from Brazil
  • Clear transport pricing and service scope before booking
  • Guidance on customs documents, packing and carrier requirements
  • Door-to-door and port-based options on supported services
  • Tracking on most services, with specialist freight updates on request
  • Optional insurance available during booking
  • No minimum volume — arrange one pallet, regular shipments or container freight

What Can You Send to Brazil?

We arrange transport for a range of commercial goods and shipment sizes, including:

  • Small parcels and bulky cartons
  • Single pallets and multi-pallet consignments
  • Commercial stock, samples and spare parts
  • Machinery, equipment and engine parts
  • Oversized goods and crated freight
  • LCL and FCL sea freight

Some goods require additional checks before booking. Alcohol is not carried on any service. Personal effects are not accepted through standard pallet services and may be sent using our DHL service only. Used furniture must be professionally packed by a removal company. Dangerous goods must be declared before booking and may be possible only following manual review and carrier approval.

Food, plant and animal products, medical goods, chemicals, used equipment, batteries and other regulated goods can require additional import checks. Send us a clear description, value, commodity code, packed dimensions and weight, together with both addresses, so we can review the transport options. The importer should confirm any product-specific entry requirements before dispatch.

How to Book a Pallet Delivery to Brazil

  • Get a quote. Enter the collection and delivery locations, shipment quantity, packed weight and dimensions. Compare available online air freight services or request a manual quotation where required.
  • Choose the service. Select air freight for urgent consignments or request sea freight pricing for larger, less time-sensitive loads. Confirm whether the quotation includes final delivery.
  • Prepare the goods. Secure the shipment to a suitable pallet or crate, protect vulnerable sections and make sure it can be handled safely throughout the journey.
  • Complete the paperwork. Provide a Commercial Invoice with accurate descriptions, values, commodity codes, country of origin and sender/receiver details. Confirm the customs information required from the Brazilian importer before collection.
  • Confirm collection. Complete the booking, payment and required documents, then arrange collection from the UK or Brazilian address according to the selected service.
  • Follow the shipment. Use tracking where provided. For sea freight, container movements and specialist services, request progress updates during business hours.
  • Receive the goods. Delivery takes place at the booked address or agreed port, terminal or facility, subject to customs clearance and the service arrangements.

Services Between the UK and Brazil

Air Freight to Brazil

Air freight is usually the quickest option for urgent goods. It suits smaller consignments and shipments where the cost of waiting is greater than the additional transport cost.

  • Online quotes for supported air freight services
  • Parcels, single pallets and multi-pallet shipments
  • Time-sensitive stock, samples, machinery parts and replacement goods
  • Door-to-door options where supported by the route and carrier

Standard international air freight commonly takes around 3–7 working days on supported routes, but the actual UK–Brazil timeframe depends on the service, airline routing, customs clearance and final delivery location. This is an indicative range, not a guaranteed delivery period. Check what the quoted timeframe includes; an airport-to-airport estimate is not the same as door-to-door delivery.

Air cargo commonly routes via São Paulo Guarulhos International Airport (GRU) or other Brazilian airports depending on the carrier. The routing and onward delivery arrangements are confirmed for the selected service.

Sea Freight to Brazil

Sea freight is usually more economical for larger, heavier or non-urgent consignments. It can be suitable when your schedule allows for a journey measured in weeks rather than days.

  • Quotations on request rather than instant online sea pricing
  • Palletised stock, crated equipment and larger commercial loads
  • LCL for shared-container freight and FCL for a dedicated container
  • Door-to-door or port-based options on supported routes

Long-haul sea freight commonly takes around 4–8+ weeks door-to-door, depending on the route and service. UK–Brazil transit times also depend on the sailing schedule, LCL or FCL arrangements, port handling, customs clearance and inland delivery. This is a planning range, not a guaranteed delivery period. Confirm whether the quotation covers port-to-port transport or also includes collection, handling and final delivery.

Shipments may route through Santos, Rio de Janeiro or other Brazilian ports depending on the origin, destination and carrier routing. Your quotation confirms the service scope and the origin and destination charges included.

LCL and FCL Container Freight

Pallet2Ship can arrange LCL and FCL sea freight between the UK and Brazil.

LCL, or less than container load, shares container space with other shipments. Charges normally reflect the space or weight used, making it worth considering for smaller pallet consignments.

FCL, or full container load, provides a dedicated container. It can suit higher volumes, dense cargo or goods with particular handling requirements; the container does not have to be completely full.

As a shipment grows, compare both options using the complete origin-to-destination cost, not just the sea freight rate. Provide the packed dimensions, weight and delivery requirements so our team can review the alternatives.

Importing Pallets from Brazil to the UK

We also arrange Brazil-to-UK freight for businesses buying stock, sourcing machinery parts, returning goods or importing samples.

The Brazilian sender should prepare the export documents and goods, while the UK importer supplies the information needed for UK clearance. This normally includes a Commercial Invoice, accurate descriptions, values, commodity codes, origin details and agreed Incoterms. A GB EORI is normally required for a business importing into England, Wales or Scotland; Northern Ireland arrangements can differ.

Sea movements use a Bill of Lading or another agreed sea transport document. Air movements use an Air Waybill (AWB) or the carrier’s transport record. Confirm clearance, destination handling and onward delivery arrangements before the goods leave the sender.

Packing Standards for Brazil Pallet Delivery

Pack for handling at collection, freight terminals and final delivery, as well as the air or sea journey. The finished shipment must be stable, protected and accurately measured.

  • Use a strong pallet or crate suited to the goods and their weight
  • Place heavy items at the base and secure the load against movement
  • Strap the goods to the pallet, then wrap around the load and pallet base
  • Protect corners, edges and any declared overhang
  • Use suitable moisture protection for sea freight where needed
  • Label clearly and record the full packed dimensions and weight

Regulated solid-wood pallets, crates and dunnage used for international shipments to Brazil must meet ISPM-15 requirements and carry a clear, legible IPPC mark. Brazil’s Ministry of Agriculture and Livestock (MAPA), through Vigiagro, oversees inspections of imported wood packaging. Non-compliant packaging can cause inspections, delays or rejection. The Brazilian importer should confirm any additional inspection or declaration requirements before dispatch.

For practical preparation advice, see our How to Prepare a Pallet guide.

Coverage Across Brazil

Services are available to many destinations across Brazil, subject to the selected carrier and shipment.

Common delivery areas include:

  • São Paulo
  • Rio de Janeiro
  • Brasília
  • Belo Horizonte
  • Curitiba
  • Porto Alegre
  • Recife
  • Salvador
  • Fortaleza
  • Campinas
  • Regional locations where supported

A delivery to a major city can have different onward transport requirements from an inland, remote or regional address. Provide the complete destination postcode, address and local contact details so availability, access, transit time and any additional delivery charges can be checked.

Customs and Paperwork for Great Britain–Brazil Shipments

Commercial freight between Great Britain and Brazil requires export and import customs clearance. Brazil uses the Brazilian real (BRL), but invoice values must always show the actual transaction currency clearly.

Depending on the goods and service, the paperwork may include:

  • A Commercial Invoice with descriptions, quantities, values, origin and commodity codes
  • A packing list and full exporter, importer and receiver details
  • GB EORI information for the UK commercial party where required
  • Agreed Incoterms, including the named place and responsibilities
  • Product-specific licences, certificates or approvals
  • The relevant air or sea transport document
  • Wood-packaging compliance information where required

Brazilian Importer Details

Before dispatch, the Brazilian importer should confirm its local tax identification and customs arrangements. Commercial importers commonly use CNPJ, while individuals may use CPF. Businesses generally need the appropriate Siscomex authorisation, commonly called RADAR, or another valid import arrangement. The importer or its authorised customs representative should confirm who will submit the declaration and whether any product-specific licences or approvals are required.

Brazil uses NCM, the Mercosur Common Nomenclature, for goods classification. NCM codes are based on the Harmonized System but include additional digits for Brazilian and Mercosur requirements. Do not assume a UK commodity code is automatically complete for a Brazilian import declaration.

Brazilian Import Duties, Taxes and Destination Costs

Imports into Brazil may attract import duty, IPI, PIS/PASEP-Importação, COFINS-Importação, ICMS, clearance fees, storage, port or terminal charges and other destination costs depending on the goods, customs value, classification, state and import procedure. Qualifying maritime imports may also attract AFRMM, an additional charge associated with sea transport.

Brazil is transitioning to a new consumption-tax system involving CBS and IBS. The reform began with testing in 2026 and will progressively replace or phase out several existing taxes over subsequent years. The importer or Brazilian customs broker should confirm which taxes and charges apply at the time of clearance.

Under DAP, the receiver normally handles import clearance and pays the applicable import duties and taxes. DDP places those responsibilities on the sender, but it must be confirmed for the goods, route, service and Brazilian import arrangements before booking. Agree the terms with the other party rather than assuming the freight price includes every destination cost.

Business and Residential Pallet Delivery to Brazil

Our Brazil services are geared towards businesses, from occasional senders to regular importers and exporters. Delivery options depend on the shipment and route:

  • Business addresses: Factories, warehouses, shops and other commercial premises.
  • Residential addresses: May be supported on selected parcel and air services, subject to access, customs arrangements and local carrier acceptance. Sea freight delivery to residential premises requires specific confirmation.
  • Ports and terminals: Available on selected sea freight quotations.

Confirm the unloading arrangements at both ends. A door-to-door booking and a port-based quotation are different services: with port-based freight, the receiver may need to arrange clearance, release and onward transport separately.

Preparing and Protecting Your Shipment

Before booking, confirm the service scope with both the sender and receiver. Make sure the goods, dimensions and documents agree, and check that the receiver can be contacted during local business hours.

Our guidance on Commodity Codes, EORI numbers and Incoterms 2020 is available through the Logistics 101 hub.

Read the information under the blue “i” button on each quote and check the service icons. They explain restrictions, document requirements, tracking and what the collection or delivery service includes.

Additional carrier charges can arise if the shipment differs from the booking or collection or delivery cannot be completed as arranged. Separately, import duties, taxes, clearance, terminal handling or storage may apply according to the service and import arrangements.

Ready to Ship a Pallet to Brazil?

Compare available air freight quotes online or request a sea freight quotation. Send us the packed dimensions, weight, goods description and both addresses, and we will help you choose a suitable option for your UK–Brazil shipment.

Get an Instant Quote

Shipping to Brazil from UK

Pallet2ship offers the following pallet services to Brazil:

By Air

  • Door to Door express pallet delivery
  • Door to Door express parcel delivery

By Sea

  • Pallet delivery to Port
  • Pallet delivery to Door [business addresses only]

What you need to know about our pallet services to Brazil:

  • We accept shipments of any weight and dimensions
  • Send from a small parcel to container loads, we will accommodate:
    • Small & large or bulky parcels
    • Single & multiple pallets
    • Oversized/custom pallets
    • Part & full container loads
  • Optional insurance is available through the website.
  • Most services are fully trackable, for services both to and from Brazil.
  • Both business and private individuals can send a pallet to any address in Brazil.
  • We work with only the largest and most trusted international freight providers.

How much does it cost to send a pallet to Brazil?

100 Kg, LxWxH: 120 x 80 x 50 cm
Air Freight service

£798.72

Please be advised these are just price examples as we do offer many parcel and pallet delivery services to and from Brazil. For the best option for you please use the Quote & Book system above in order to obtain instant quotes.

Case Studies about shipping to Brazil

Quick Summary

A UK customer wanted to send palletised commercial stock from Birmingham to São Paulo, Brazil.The customer requested a sea freight quotation because the goods were not urgent and the shipment was too large for air freight to be the most practical option. During the quotation stage, it became clear that the customer assumed the sea freight price would include every stage of the movement, including final delivery from the Brazilian port to the receiver’s address.Pallet2Ship clarified the difference between port-based sea freight and door-to-door delivery before the booking was confirmed. The customer was asked to confirm the final delivery address, receiver contact details, unloading arrangements and whether the Brazilian receiver would handle customs clearance, cargo release and onward transport.By clarifying the service scope before booking, the customer could compare the options properly and reduce the risk of unexpected destination charges, delivery delays or confusion after arrival in Brazil.

Key Facts

  • Route: UK to Brazil
  • Origin: Birmingham, UK
  • Destination: São Paulo, Brazil
  • Mode: Sea freight
  • Goods: Palletised commercial stock
  • Issue: The customer assumed a port-based sea freight quote included final delivery
  • Resolution: Pallet2Ship clarified the service scope before booking and explained the difference between port-based and door-to-door options

What Happened

A UK business needed to send palletised commercial stock to a customer in São Paulo.
The shipment was not time-sensitive, so sea freight was requested as a more suitable option than air freight. The goods were packed on pallets, and the customer supplied the basic collection and delivery details so a quotation could be reviewed.
During the enquiry, Pallet2Ship identified that the customer expected the shipment to be delivered directly to the receiver’s address in Brazil. However, not every sea freight quotation includes the same service scope. Some sea freight movements are port-based, while others can include collection, export handling, sea freight, customs clearance arrangements and onward delivery where supported.
A port-based quotation may end at the agreed port, terminal or freight facility. In that case, the receiver or its representative may need to arrange customs clearance, cargo release, destination charges and onward transport to the final address.
Because the booking had not yet been confirmed, Pallet2Ship was able to explain the difference before the goods moved.

What the Customer Did Right

Booking and Communication
• Requested a sea freight quotation before committing to the shipment
• Supplied the collection and delivery locations
• Provided the packed pallet details
• Explained that the goods were not urgent
• Asked for clarification before confirming the booking
• Checked the receiver’s delivery requirements in Brazil
Physical Preparation
• Prepared the goods as palletised freight
• Provided the packed dimensions and weight
• Confirmed that the goods could be handled as commercial freight
• Allowed time for the sea freight quotation to be reviewed

What Went Wrong

1. The service scope had been misunderstood
The customer initially assumed that the sea freight price included final delivery to the receiver’s address.
Pallet2Ship explained that sea freight quotations can vary. Some services are port-based, while others may include final delivery where supported. The quote needs to be checked carefully so the customer knows exactly what is included.
2. The final delivery requirements had not been confirmed
For a door-to-door sea freight option, the final delivery address, local contact details, and unloading arrangements need to be reviewed.
A delivery to a commercial address in São Paulo may involve different requirements from a shipment ending at a Brazilian port or terminal. Access, loading equipment and receiver availability can affect the available service and price.
3. Destination responsibilities were unclear
The sender and receiver needed to confirm who would handle customs clearance, cargo release, destination charges, and onward delivery.
Under some Incoterms, the receiver may be responsible for import clearance and local charges. Under other arrangements, the sender may take on more responsibility. These details should be agreed before the shipment is booked.

How Pallet2Ship Resolved It

Pallet2Ship reviewed the enquiry and explained the difference between a port-based sea freight quotation and a door-to-door sea freight service.
The customer was asked to confirm:
• The final delivery address in Brazil
• The receiver’s current contact name and telephone number
• Whether the receiver could handle customs clearance and cargo release
• Whether onward delivery from the port was required
• Whether the delivery address had suitable access for pallet freight
• Whether unloading equipment would be available
• Which party would be responsible for Brazilian import duties, taxes and destination charges
Pallet2Ship then clarified the quotation options so the customer could understand what each service covered before booking.
The customer could then decide whether to proceed with a port-based option, where the receiver would arrange release and onward delivery, or request a door-to-door sea freight option where available.

Results

• The customer understood that not every sea freight quotation includes final delivery
• Port-based and door-to-door options were explained before booking
• Receiver responsibilities in Brazil were clarified
• The customer could compare the full service scope, not just the sea freight price
• The risk of unexpected destination or onward delivery issues was reduced
• The shipment could be reviewed against the correct service before collection

What to Do vs What Not to Do

tick icon Do This

• Check whether your sea freight quote is port-based or door-to-door.
• Confirm the final delivery address before booking.
• Ask who will arrange customs clearance and cargo release in Brazil.
• Check whether the receiver can pay or arrange destination charges.
• Confirm unloading arrangements at the delivery address.
• Compare the full origin-to-destination cost, not just the sea freight rate.
• Allow time for a sea freight quotation to be reviewed.

cross icon Don't Do This

• Do not assume a port-based price includes final delivery.
• Do not compare sea freight and air freight using only the headline price.
• Do not leave customs clearance responsibilities unclear.
• Do not assume the receiver can collect from the port without preparation.
• Do not book before confirming destination charges and onward delivery.
• Do not assume door-to-door means duties and taxes are included.
• Do not wait until the goods arrive in Brazil to clarify who handles release.

Why It Matters

Sea freight can be a practical option for larger or less urgent UK–Brazil shipments, but the service scope must be clear before booking.
A port-based quotation and a door-to-door quotation are not the same thing. One may end at a Brazilian port or terminal, while the other may include onward delivery to the receiver’s address where supported. Customs clearance, cargo release, destination handling, storage, and inland delivery can all affect the final cost and timing.
For Brazil shipments, clarifying these details before collection helps the sender and receiver understand their responsibilities. It also reduces the risk of confusion when the goods arrive at the destination port.
Checking the service scope early allows the customer to choose the option that matches the shipment, budget, and delivery requirements.

Frequently Asked Questions

about shipping services to and from Brazil

Quotes & Pricing

The price depends on the route, packed dimensions, weight, transport mode and collection and delivery arrangements. Air freight is usually faster, while sea freight can be more economical for larger consignments. Use the Quote & Book system for available online air freight prices. Sea freight is quoted on request.
Usually, yes. Air freight suits urgent, high-value or time-sensitive shipments, while sea freight is often better value for larger loads. Air freight commonly takes around 3–7 working days, while sea freight typically takes around 4–8+ weeks door-to-door. These are indicative ranges, not guaranteed delivery times. Confirm the current estimate and service scope with the quote.
The transport price covers the service and shipment details confirmed at booking, whether quoted online or manually. Additional carrier charges may apply if the freight differs from those details or collection or delivery cannot be completed as arranged. Import duties, taxes and destination charges are separate unless expressly included in the quotation.
Not usually. The transport price covers the selected freight service. Import duty, IPI, PIS/PASEP-Importação, COFINS-Importação, ICMS, clearance fees, storage, port or terminal charges and other destination costs may be payable separately. Check the quotation and agreed Incoterms so the sender and receiver know which costs each party is responsible for.
Air freight is normally priced using chargeable weight: the higher of the packed shipment’s actual weight and its volumetric weight. A large, lightweight pallet can therefore cost more than its scale weight suggests. Provide the full packed dimensions and total weight so the selected service uses the correct calculation.
Supported air freight and parcel services can be quoted online. Sea freight to and from Brazil is quoted on request, and oversized, restricted or specialist shipments may also need manual review. Provide the route, goods description, packed dimensions and weight when requesting a quotation.
No account is needed to obtain a quote. To complete an international booking, you will need a free online account to manage your bookings, invoices and customs documents. This is not a credit account: there is no credit check or minimum shipment volume. Payment is arranged through checkout or the confirmed quotation process.
The quote sets out the transport service and the charges included. Import duties, taxes and some destination costs may be separate, depending on the service and agreed Incoterms. Additional carrier charges can also arise if shipment details are incorrect or collection or delivery cannot be completed as booked. Review the inclusions before paying.
For services available through online checkout, payment is made securely when you book. For sea freight or manually quoted movements, follow the payment instructions provided with the confirmed quotation. The team will explain the booking and payment process before collection is arranged.

Transit Times & Routing

Standard international air freight commonly takes around 3–7 working days, while many long-haul sea freight movements take around 4–8+ weeks door-to-door. These are indicative service ranges, not guaranteed Brazil delivery times. The actual estimate depends on the carrier, route, customs clearance and final delivery location. Confirm whether the quoted timeframe covers door-to-door transport or only the airport-to-airport or port-to-port journey.
Air freight is normally the faster option and is better suited to urgent consignments. Sea freight usually takes longer but can offer better value for large or heavy loads. Compare the complete collection-to-delivery estimate, not just the flight or sea voyage, when working to a deadline.
Goods move by container ship as LCL shared-container freight or FCL dedicated-container freight. Depending on the carrier and destination, routing may involve Santos, Rio de Janeiro or another Brazilian port, with transhipment where required. Collection and final delivery are included only where specified in the quotation.
Yes. Commercial shipments between Great Britain and Brazil require customs clearance. Missing information, inconsistent paperwork, product checks or an inspection can delay release. Complete the documents accurately and make sure the importer is ready to answer questions and arrange any required payments before the goods arrive.
Peak trading periods, UK and Brazilian public holidays, severe weather, port or airport congestion and high carrier demand can affect schedules. Sea freight also depends on sailing and consolidation schedules. For a time-sensitive shipment, allow contingency time and confirm current availability before booking.

Packing & Pallet Requirements

Use a sound pallet or crate suited to the goods. Put heavier items at the base, prevent movement, strap the goods securely and wrap around the load and pallet base. Protect corners and fragile sections, label clearly, and make sure the completed shipment is safe to lift and handle throughout the journey.
Yes. Regulated solid-wood pallets, crates and dunnage used in international shipments to Brazil must meet ISPM-15 requirements and carry the required IPPC mark. Brazil’s Ministry of Agriculture and Livestock (MAPA), through Vigiagro, supervises wood-packaging compliance and inspection. The importer should confirm any additional declaration or inspection requirements before dispatch.
There is no single limit across every Brazil service. Acceptance depends on the carrier, transport mode, individual piece weight, dimensions and handling facilities. Heavy shipments may require specialist air cargo, sea freight or container transport. Provide each piece’s packed weight and dimensions so the correct service can be checked.
A forklift or another suitable loading method may be needed for heavy, oversized, crated or non-standard freight that cannot be handled safely by the selected vehicle’s equipment. Confirm the collection and delivery arrangements before booking. Do not assume a driver will arrive with a tail-lift or forklift.
Availability depends on the collection and delivery addresses, vehicle, shipment size and local carrier arrangements. Tell us before booking if either address has no forklift or loading equipment. We can check whether a suitable tail-lift service or another handling arrangement is available for the shipment.
Yes, subject to carrier acceptance and suitable handling arrangements. Declare the complete packed dimensions, including overhang and protrusions. Long, wide, tall or unusually heavy pieces may need specialist air cargo, sea freight or a dedicated container rather than a standard online service.
Incorrect measurements can change the chargeable weight, handling requirements or suitability of the booked service. The carrier may re-rate the shipment, refuse collection or delay it while another arrangement is made. Measure the fully packed load, including the pallet, crate, wrapping and any overhang.
Measure the full loaded length, width and height at their widest points, not just the pallet base. Include all packaging and protruding sections. Record the actual gross weight of the goods, pallet or crate and protective materials, and provide separate measurements for each piece in a multi-piece shipment.

Customs & Documentation

Yes. Commercial shipments from the UK to Brazil require export and import customs documentation. Supply accurate goods descriptions, values, commodity codes or NCM information where required, origin details and the identities of the exporter, importer and receiver. The exact documents depend on the goods, transport mode and import procedure.
You will normally need a Commercial Invoice, accurate commodity or NCM classification details, quantities, values, country of origin, full sender and receiver details, and agreed Incoterms. Provide GB EORI details for the UK commercial party where required. A packing list, Bill of Lading or Air Waybill and product-specific licences, certificates or approvals may also be needed.
Before dispatch, the importer should confirm its local tax identification, such as CNPJ for a business or CPF for an individual where applicable. Commercial importers generally require appropriate Siscomex authorisation, commonly called RADAR, or another valid import arrangement. The importer or authorised customs representative should confirm the declaration process, supporting documents and any required licences or approvals.
The Harmonized System, or HS, is the international framework for classifying traded goods. Brazil uses NCM, the Mercosur Common Nomenclature, which is based on the HS and adds further digits for Mercosur and Brazilian requirements. The correct classification helps establish duties, taxes and controls. Do not assume a UK commodity code is automatically complete for a Brazilian import declaration.
Imports may attract import duty, IPI, PIS/PASEP-Importação, COFINS-Importação, ICMS, clearance fees, storage, port or terminal charges and other destination costs. AFRMM may also apply to qualifying sea freight imports. Brazil is transitioning to a new consumption-tax system involving CBS and IBS, so the taxes applicable at clearance should be confirmed with the Brazilian importer or customs broker. The total depends on the goods, NCM code, customs value, origin, state and import procedure.
The agreed Incoterms allocate these responsibilities. Under DAP, the receiver normally handles import clearance and pays the applicable import duties and taxes. Under DDP, the sender takes those responsibilities, but a workable DDP service and import arrangement must be confirmed before booking. The terms should match what both parties have agreed commercially.
Commercial sales shipments need a Commercial Invoice with clear descriptions, values, quantities, country of origin and commodity or NCM details. Non-commercial goods, samples or personal effects may require a Proforma Invoice, inventory or other documents according to the import procedure and service. Confirm the requirements rather than sending goods without customs paperwork.
There is no fixed clearance time for every shipment. Timing depends on the goods, importer details, declaration, supporting documents and whether an inspection or additional approval is required. Complete paperwork helps, but it does not guarantee immediate release. Respond promptly to requests from the customs representative or carrier.
Brazil uses the Brazilian real, abbreviated BRL. The Commercial Invoice should clearly identify the currency in which the goods are valued, whether that is reais, pounds or another agreed transaction currency. Do not leave customs to infer the currency from the amount alone.

Prohibited & Restricted Items

No. Pallet2Ship does not handle alcohol on any service.
Some ambient, non-perishable foods may be possible after checks. Food, plant and animal products can require import approvals, certificates or inspections, so confirm acceptance before booking. Perishable, chilled, frozen or temperature-controlled goods are not suitable for standard pallet services.
Battery acceptance depends on the chemistry, capacity, quantity, packaging, condition and transport mode. Lithium batteries and equipment containing them are subject to dangerous-goods rules and service-specific restrictions. Contact Pallet2Ship before booking with the battery details and the relevant safety or transport documentation.
Medical, pharmaceutical and healthcare products may require licences, approvals, supporting documents or temperature-controlled transport. The Brazilian importer should confirm the entry requirements, and Pallet2Ship must check carrier acceptance before booking. Do not assume that a standard parcel or pallet service is suitable.
Personal effects are not accepted through standard pallet services and may be sent using our DHL service only. Used furniture must be professionally packed by a removal company. Goods must be declared clearly and supported by a detailed inventory or Proforma Invoice. Other carriers and standard pallet services do not accept personal effects. Confirm acceptance and Brazil’s entry requirements before booking.
Samples may be shipped where the goods and service are accepted. They still need accurate descriptions, appropriate customs values and the required documents. Writing “sample” or “no commercial value” does not remove customs requirements or automatically make the shipment exempt from import charges.
Some dangerous goods may be possible following manual review and carrier approval. Do not book them as standard freight. Send the current SDS where applicable, UN number, proper shipping name, hazard class, packing group where applicable, quantities, packaging details and route. The shipper remains responsible for correct classification, preparation and documentation.

Collection & Delivery

Standard collections usually take place Monday to Friday, typically between 08:00 and 18:00. The applicable collection window depends on the carrier and service. A booking cut-off is not a driver appointment time, so the goods and someone able to hand them over should be available for the agreed window.
Same-day collection may be possible in some areas, depending on booking time, vehicle availability and the service selected. It is not guaranteed unless confirmed. Collection availability also depends on the UK postcode and completion of any required export documents. Parcel-service or domestic pallet-network deadlines do not automatically apply to Brazil export freight.
Residential delivery may be available on selected parcel and air freight services, subject to access, customs arrangements, shipment size and local carrier acceptance. Sea freight delivery to residential addresses requires specific confirmation and is not a standard option. Some sea freight or heavy-freight quotations may end at a business address, port, depot or terminal. Confirm the delivery scope and unloading arrangements before booking.
A current Brazilian mobile or landline number is strongly recommended, together with the receiver’s name. The local carrier may need to confirm access and delivery arrangements. Check the number with the receiver before booking rather than relying on an old customer record, and make sure the contact is available during local business hours.
Timed delivery may be available by arrangement on some routes, but it must be confirmed for the selected service. Standard international freight does not normally provide an exact appointment time. Tell us about the required date or receiving window before booking, especially for remote destinations or restricted-access premises.
Declare access restrictions before booking. These include narrow roads, limited parking, security gates, height or weight limits, rural access and unavailable unloading equipment. Provide clear details for both collection and delivery so the carrier can assess vehicle access and any special arrangements needed.
Services may be available, but remote and rural addresses need to be checked individually. Carrier coverage, onward transport and handling can differ from major-city services. Provide the complete address, postcode and local contact details so availability, expected timing and any additional charges can be confirmed.
Pallet2Ship can arrange delivery to many Brazilian destinations, including São Paulo, Rio de Janeiro, Brasília, Belo Horizonte, Curitiba, Porto Alegre, Recife, Salvador, Fortaleza and Campinas. Coverage depends on the selected service; nationwide availability should not be assumed for every shipment or address.

Insurance & Protection

Yes. Freight insurance can be added during booking for eligible goods valued between £100 and £50,000. £50,000 is the maximum value for which an instant online insurance quote is available during booking. For goods valued above £50,000, Pallet2Ship can request a custom insurance quote from the underwriters and will get back to you as soon as possible. Any higher-value insurance option is subject to underwriting approval. Cover is not guaranteed until it has been confirmed. Link “Freight Insurance Calculator” to the Freight Insurance Calculator]
Freight insurance may provide cover for eligible loss or damage during transit, subject to the policy terms selected during booking. The scope of cover depends on the type of goods, whether they are new or used, and the applicable policy conditions. Always review the insurance wording before purchasing cover.
Cover for used personal effects is usually limited and may be restricted or unavailable depending on the service. Always check before booking if you are sending used personal belongings.
Note visible damage on the delivery paperwork where possible and contact Pallet2Ship promptly with photographs, shipment details and supporting documents. Carrier and insurer notification deadlines apply. See our Claims Process page for the evidence required and the steps to follow. 

Service Types & Carriers

Carrier options depend on the route, shipment and service. Pallet2Ship works with international parcel, air freight and sea freight providers. Available services are shown in an online quote or confirmed during a manual quotation, together with the relevant collection, handling and delivery requirements.
Yes. Air freight can carry parcels, pallets and larger commercial consignments, subject to carrier acceptance. It is useful for urgent stock, machinery parts and other time-sensitive goods. Provide the full packed dimensions, weight and description so the service can be checked against aircraft and handling limits.
Yes. Sea freight is available for larger, heavier or non-urgent consignments, including LCL and FCL container options. It is quoted on request rather than priced instantly online. Depending on the route, the quotation may cover port-based transport or door-to-door delivery.
Most services provide tracking or shipment updates. Parcel and air services usually offer online tracking, while sea freight, container and specialist movements may provide milestone information or updates on request during business hours. The level of detail depends on the service and carrier.
Yes. Pallet2Ship can arrange parcels, bulky cartons, pallets, and larger freight, depending on the route and selected service. For smaller non-palletised consignments, see our Parcel Services page. Book the goods as they will actually be presented at collection; a loaded pallet should not be entered as a parcel. 
Yes. Pallet2Ship arranges imports from Brazil to the UK. Select Brazil as the collection country and the UK as the destination when requesting a quote. Some services may need a manual quotation, and the sender and importer must provide the information needed for export and UK import clearance.

Booking & Changes

Enter the route, quantity, packed dimensions and weight in the Quote & Book system. Choose an available online air freight service or request a manual quotation. Confirm the service scope, complete the account and payment steps, supply the required documents and prepare the shipment for the agreed collection arrangements.
Contact Pallet2Ship as soon as possible. Changes may be difficult once the shipment has been collected, routed internationally or entered customs processing. A new address can affect the price, clearance arrangements and delivery schedule, so do not assume that the carrier can redirect the goods automatically.
Cancellation terms depend on the carrier, service and stage of the booking. Contact Pallet2Ship immediately if you need to cancel. Charges may apply once collection, handling or transport has been arranged, particularly where a manually quoted or specialist service is involved.
The carrier may hold the goods, seek new instructions or arrange another permitted option. Storage, handling, redelivery or return charges can apply, and customs restrictions may limit what happens next. Agree the Incoterms, import responsibilities and receiving arrangements before dispatch to reduce avoidable refusals.
No. Each delivery address requires a separate booking so the shipment has the correct routing, labels, paperwork and receiving instructions. Provide the details for each destination when requesting prices, particularly where the addresses have different customs, access or unloading arrangements.
For routine services, allowing 24–48 hours before the intended collection is a useful starting point, but availability is not guaranteed. Start sea freight, container, oversized or time-critical enquiries earlier because carrier quotations, documents and handling arrangements may need additional time. Confirm the actual collection options before committing to a delivery deadline.

Practical Considerations

Yes, subject to the goods being accepted for import and suitable for the selected service. Secure machinery to a pallet or crate, declare its condition and dimensions, and identify batteries, fluids or other regulated components. Engines and mechanical parts must be cleaned and drained where required. Used equipment should be checked before booking.
Some services support mixed consignments, but this must be checked before booking. Provide the quantity, packed dimensions and weight of every parcel and pallet. The selected service must accept all pieces and their handling requirements; do not assume a parcel quotation also covers palletised goods.
That depends on the service quoted. Door-to-door sea freight may be arranged on supported routes, while a port-based quotation ends at the agreed port, terminal or freight facility. Confirm who arranges customs clearance, cargo release and onward delivery before booking. Do not assume these services are included in a port-based price.
Someone must be available at the collection address to hand over the goods, provide access and assist with the agreed loading arrangements. It does not have to be the person who made the booking, but the contact on site must know what is being collected and have the shipment ready.
For door-to-door delivery, someone must be available to receive the goods and provide the agreed access and unloading arrangements. For a port-based service, the importer or its representative arranges release and collection instead. Deal with customs documents and payments through the clearance process rather than waiting for the delivery driver.
Common causes include incomplete customs documents, missing importer details, incorrect commodity or NCM codes, inaccurate dimensions, unsuitable packing, port or airport congestion and outstanding destination charges. Final delivery can also be delayed by access problems or an outdated receiver telephone number. Check the documents and receiving arrangements before dispatch.
Yes. Businesses can arrange a single pallet, occasional consignments or regular freight without a credit account or minimum shipment volume. Provide the goods, route and timing requirements so the team can compare the practical air or sea options for the shipment.
The receiver should confirm its import arrangements, required documents or payments, a current contact name and telephone number, and suitable access and unloading facilities. For port-based freight, it should also confirm who will arrange clearance, cargo release and onward transport. Resolve these points before the goods leave the sender.

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Create your export and import documents — including Commercial Invoices — directly through our online platform once your booking is complete.

All documents are saved automatically to your Pallet2Ship account, with clear step-by-step instructions sent by email. Whether you're a regular shipper or booking for the first time, everything you need is in one place, and our UK-based team is always ready to help.