Prohibited & Restricted items
The following items are strictly prohibited from shipment and must not be sent through our services under any circumstance. Any of these items being sent may result in prosecution, heavy fines and imprisonment.
Prohibited Items
Never accepted for shipment
- Aerosol cans / sprays
- Animal skins / Furs / Any Animal Parts / Ivory and ivory products
- Box with Hazardous label - Items sent with a Hazardous label attached will be classed as such. DO NOT REUSE OLD HAZARDOUS BOXES
- Cheques or Tickets that are not named
- Dangerous goods - e.g. Explosives / Fireworks / Radioactive Materials / Deactivated or Replica Weapons and Munitions / Firearms / Swords / Knives / Weapons
- Engines / Generators / Gearboxes or any part containing or having contained oil/petrol UNLESS FLUSHED THROUGH (Engines/Gearboxes/Generators which have been cleaned are accepted.)
- Fire Extinguishers / Life Jackets
- Food items (Perishable) Outside the EU
- Gold or Silver over £50.00 other Jewellery over £250.00
- Goods moving under ATA Carnet and all temporary exports and imports; goods moving under FCR, FCT and CAD (Cash Against Document)
- Hazardous materials e.g. Paint / Adhesives / Chemicals / Flammable resins, solvents, liquids (These materials may be possible to send on road/sea/air freight services, please enquire in advance).
- Household goods containing flammable or corrosive liquids, such as oven or drain cleaners
- Human Remains
- Liquids / Adhesives / Paint
- Live animals
- Magnets or items containing ferro-magnetic material (prohibited from AIR freight services only)
- Mobile Phone with Sim card
- Money, Keys, Negotiable items / Payment cards
- Passports / Birth Certificates / Driving Licences
- Pornographic materials
- Prescribed Drugs / Medication
- Narcotics / Illicit drugs
- Tobacco, tobacco products and any products containing nicotine
- Wet or Lithium Batteries (Not including Dry Cell)
- Counterfeit products
The following items are deemed unsuitable for shipment by our services, and are therefore restricted. No transit cover or guarantees whatsoever will apply to these items. THESE ITEMS ARE SENT AT YOUR OWN RISK.
Restricted Items
Sent at your own risk · * insurable on occasions (see below)
- Articles of exceptional value (eg, works of art, antiques,vintage items, precious stones, gold and silver)
- Food items (Perishable) All areas
- Alcohol
- Glass / Mirrored items / Crystal / Ceramic / Porcelain / Enamel / Plaster / Marble / China / Stone / Slate / Resin / Granite - (or any item containing these materials)
- Perishable goods
- Plants / Seeds / Flowers
- Personal goods/Household effects - a range of mixed goods usually shipped for relocating
- Laptops / Monitors / Computers / Tablets / Servers
- White Goods fridges, ovens (also known as range, stove, cooking plate, or cook tops), Microwaves, dishwasher, Washing Machine etc. *
- Televisions / Plasma & TFT Screens, Monitors *
- Baggage / Suitcases *
The items in bold and marked with * can be insured on occasions.
- If they are brand new goods (never been removed from the manufacturer's packaging) we will be able to insure them against both loss and damage.
- If they are used goods they can be insured against total loss ONLY.
To find our more please call 0044 (0) 1753 299 456 or email office@pallet2ship.co.uk
Important Shipping Conditions
Please note: We cannot arrange insurance against loss or damage for goods that are faulty, previously damaged or not in sound condition at collection.
We will not accept any materials and products that may be dangerous or hazardous to handling staff.
Dangerous goods must be declared to Pallet2Ship and approved before booking. They must not be booked through our standard instant quote system. Acceptance depends on the goods, packaging, route and carrier.
Shipments must comply with the applicable dangerous-goods requirements: the ADR agreement for road freight, the ICAO Technical Instructions and IATA Dangerous Goods Regulations for air freight, and the International Maritime Organization’s (IMO) International Maritime Dangerous Goods (IMDG) Code for sea freight.
Other Prohibited and Restricted Goods
We do not accept:
- Goods prohibited by law in any country of collection, transit or delivery.
- Goods that cannot be handled or transported safely, or are likely to injure people or contaminate or damage other goods, vehicles or equipment.
- Goods liable to deteriorate because of their own properties, even when correctly handled and transported (“inherent vice”).
- Goods subject to excise duty.
Goods requiring specialist facilities, safety precautions or permits must be discussed with us before booking. They may only be shipped once we have confirmed that the selected service can meet those requirements. This does not override any prohibition listed on this page.
You are responsible for accurately declaring your goods and meeting the applicable legal, packaging, labelling and documentation requirements throughout the journey. Restrictions vary by country, route and service.
If you are unsure whether your goods can be shipped, contact us before booking on 0044 (0) 1753 299 456 or at office@pallet2ship.co.uk.
Failure to declare dangerous goods can result in refusal of carriage and may lead to prosecution, fines or imprisonment.
If you have any questions regarding our services, tracking your shipment, or need advice, we're here
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