Find your collection cut-off times

Choose your shipment details to see matching service cut-offs, estimated collection windows and document requirements.

1. Where is your shipment travelling?

3. Are you sending a pallet or a parcel?

4. How will it be transported?

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Pallet exports: UK mainland to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day CI + IEC After 11:45AM: next working day
Palletways Premium 11:45AM Same day CI After 11:45AM: next working day
TPN Economy 4:00PM 2 working days CI + IEC —
Pall-Ex Premium 11:45AM Same day CI + ACE Express After 11:45AM: next working day
Pall-Ex Economy 11:45AM Next working day CI + ACE Express After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days CI —
DHL NI Express 4:00PM Next working day CI —
Domestic Heavyweight 11:45AM Same day CI After 11:45AM: next working day
Pallet exports: Isle of Wight to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day CI + IEC After 11:45AM: next working day
Pall-Ex Premium 11:45AM Same day CI + ACE Express After 11:45AM: next working day
Palletways Premium 11:45AM Same day CI After 11:45AM: next working day
TPN Economy 4:00PM 2 working days CI + IEC —
Pall-Ex Economy 11:45AM Next working day CI + ACE Express After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days CI —
DHL NI Express 4:00PM Next working day CI —
Domestic Heavyweight 11:45AM Same day CI After 11:45AM: next working day
Pallet exports: Scottish Highlands to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days CI + IEC —
Pall-Ex Premium 4:00PM 1–2 working days CI + ACE Express —
Palletways Premium 4:00PM 2–3 working days CI —
TPN Economy 4:00PM 2–3 working days CI + IEC —
Pall-Ex Economy 4:00PM 2–3 working days CI + ACE Express —
Palletways Economy 4:00PM 3–4 working days CI —
DHL NI Express 4:00PM 1-2 working days CI —
Domestic Heavyweight 4:00PM 1-2 working days CI —
Pallet exports: Other islands (including Isle of Man) to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days CI + IEC —
Pall-Ex Premium 4:00PM 1–2 working days CI + ACE Express —
Palletways Premium 4:00PM 2–3 working days CI —
TPN Economy 4:00PM 2–3 working days CI + IEC —
Pall-Ex Economy 4:00PM 2–3 working days CI + ACE Express —
Palletways Economy 4:00PM 3–4 working days CI —
DHL NI Express 4:00PM 1-2 working days CI —
Domestic Heavyweight 4:00PM 1-2 working days CI —
Pallet exports: Northern Ireland to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days None required —
Pall-Ex Premium 4:00PM 1–2 working days None required —
Palletways Premium 4:00PM 2–3 working days None required —
TPN Economy 4:00PM 2–3 working days None required —
Pall-Ex Economy 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
Domestic Heavyweight 4:00PM 1-2 working days None required —
Parcel exports: UK mainland to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
UK Premium 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
N. Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Isle of Wight to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
UK Premium 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
N. Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Scottish Highlands to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
UK Premium 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
N. Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Other islands (including Isle of Man) to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
UK Premium 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
N. Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Northern Ireland to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL UK Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Domestic pallet collections from UK mainland
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day None required After 11:45AM: next working day
Pall-Ex Premium 11:45AM Same day None required After 11:45AM: next working day
Palletways Premium 11:45AM Same day None required After 11:45AM: next working day
TPN Economy 4:00PM 2 working days None required —
Pall-Ex Economy 11:45AM Next working day None required After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days None required —
Domestic pallet collections from Isle of Wight
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day None required After 11:45AM: next working day
Pall-Ex Premium 11:45AM Same day None required After 11:45AM: next working day
Palletways Premium 11:45AM Same day None required After 11:45AM: next working day
TPN Economy 4:00PM 2 working days None required —
Pall-Ex Economy 11:45AM Next working day None required After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days None required —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Domestic pallet collections from Scottish Highlands
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days None required —
Pall-Ex Premium 4:00PM 1–2 working days None required —
Palletways Premium 4:00PM 2–3 working days None required —
TPN Economy 4:00PM 2–3 working days None required —
Pall-Ex Economy 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Domestic pallet collections from Other islands (including Isle of Man)
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days None required —
Pall-Ex Premium 4:00PM 1–2 working days None required —
Palletways Premium 4:00PM 2–3 working days None required —
TPN Economy 4:00PM 2–3 working days None required —
Pall-Ex Economy 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Domestic pallet collections from Northern Ireland
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days None required —
Pall-Ex Premium 4:00PM 1–2 working days None required —
Palletways Premium 4:00PM 2–3 working days None required —
TPN Economy 4:00PM 2–3 working days None required —
Pall-Ex Economy 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Domestic pallet collections from Channel Islands
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 2–3 working days CI —
Pall-Ex Premium 4:00PM 2–3 working days CI —
Palletways Premium 4:00PM 2–3 working days CI —
TPN Economy 4:00PM 3–4 working days CI —
Pall-Ex Economy 4:00PM 3–4 working days CI —
Palletways Economy 4:00PM 3–4 working days CI —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Pallet exports: UK mainland to Republic of Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day CI + IEC After 11:45AM: next working day
Pall-Ex Premium 11:45AM Same day CI + ACE Express After 11:45AM: next working day
Palletways Premium 11:45AM Same day CI After 11:45AM: next working day
TPN Economy 4:00PM 2 working days CI + IEC After 11:45AM: 2 working days
Pall-Ex Economy 11:45AM Next working day CI + ACE Express After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Euro Courier by DHL 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM Next working day CI —
Pallet exports: UK mainland to the rest of Europe by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM Next working day CI —
HM Export 4:00PM Next working day CI —
DHL Economy Select 4:00PM Next working day CI —
Palletways Economy EU 4:00PM 2 working days CI —
Euro Cargo 4:00PM 2 working days CI + POA —
Freight Link 4:00PM 2 working days CI + POA —
Pallet exports: Isle of Wight to Republic of Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day CI + IEC After 11:45AM: next working day
Pall-Ex Premium 11:45AM Same day CI + ACE Express After 11:45AM: next working day
Palletways Premium 11:45AM Same day CI After 11:45AM: next working day
TPN Economy 4:00PM 2 working days CI + IEC After 11:45AM: 2 working days
Pall-Ex Economy 11:45AM Next working day CI + ACE Express After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Euro Courier by DHL 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM Next working day CI —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Pallet exports: Isle of Wight to the rest of Europe by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM Next working day CI —
HM Export 4:00PM Next working day CI —
DHL Economy Select 4:00PM Next working day CI —
Palletways Economy EU 4:00PM 2 working days CI —
Euro Cargo 4:00PM 2 working days CI + POA —
Freight Link 4:00PM 2 working days CI + POA —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Pallet exports: Scottish Highlands to Republic of Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days CI + IEC —
Pall-Ex Premium 4:00PM 1–2 working days CI + ACE Express —
Palletways Premium 4:00PM 2–3 working days CI —
TPN Economy 4:00PM 2–3 working days CI + IEC —
Pall-Ex Economy 4:00PM 2–3 working days CI + ACE Express —
Palletways Economy 4:00PM 3–4 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Euro Courier by DHL 4:00PM 2–3 working days CI —
DHL Express 4:00PM Next working day CI —
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM 1–2 working days CI —
Pallet exports: Scottish Highlands to the rest of Europe by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM 1–2 working days CI —
HM Export 4:00PM 1–2 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Palletways Economy EU 4:00PM 3–4 working days CI —
Euro Cargo 4:00PM 2–3 working days CI + POA —
Freight Link 4:00PM 2–3 working days CI + POA —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Pallet exports: Other islands (including Isle of Man) to Republic of Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days CI + IEC —
Pall-Ex Premium 4:00PM 1–2 working days CI + ACE Express —
Palletways Premium 4:00PM 2–3 working days CI —
TPN Economy 4:00PM 2–3 working days CI + IEC —
Pall-Ex Economy 4:00PM 2–3 working days CI + ACE Express —
Palletways Economy 4:00PM 3–4 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Euro Courier by DHL 4:00PM 2–3 working days CI —
DHL Express 4:00PM Next working day CI —
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM 1–2 working days CI —
Pallet exports: Other islands (including Isle of Man) to the rest of Europe by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM 1–2 working days CI —
HM Export 4:00PM 1–2 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Palletways Economy EU 4:00PM 3–4 working days CI —
Euro Cargo 4:00PM 2–3 working days CI + POA —
Freight Link 4:00PM 2–3 working days CI + POA —
Pallet exports: Northern Ireland to Republic of Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days None required —
Pall-Ex Premium 4:00PM 1–2 working days None required —
Palletways Premium 4:00PM 2–3 working days None required —
TPN Economy 4:00PM 2–3 working days None required —
Pall-Ex Economy 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
DHL Economy Select 4:00PM Next working day None required —
Euro Courier by DHL 4:00PM 2–3 working days None required —
DHL Express 4:00PM Next working day None required —
FedEx 4:00PM Next working day None required —
K+N Economy 4:00PM 1–2 working days None required —
Pallet exports: Northern Ireland to the rest of Europe by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day None required —
DHL Economy Select 4:00PM Next working day None required —
Palletways Economy 4:00PM 3–4 working days None required —
Pallet exports: UK mainland to Republic of Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM Next working day None required —
Pallet exports: UK mainland to the rest of Europe by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Cargo 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
Air Freight by DHL 4:00PM Next working day CI —
Pallet exports: UK mainland to the rest of the world by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
FedEx Freight 4:00PM Next working day CI —
Global Cargo 4:00PM Next working day CI —
Cargo Delivered 4:00PM 1–2 working days CI —
Pallet exports: Isle of Wight to Republic of Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM Next working day CI —
Pallet exports: Isle of Wight to the rest of Europe by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Cargo 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
Air Freight by DHL 4:00PM Next working day CI —
Pallet exports: Isle of Wight to the rest of the world by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
FedEx Freight 4:00PM Next working day CI —
Global Cargo 4:00PM Next working day CI —
Cargo Delivered 4:00PM 1–2 working days CI —
Pallet exports: Scottish Highlands to Republic of Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days CI —
Pallet exports: Scottish Highlands to the rest of Europe by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Cargo 4:00PM 1–2 working days CI —
DHL Express 4:00PM Next working day CI —
Air Freight by DHL 4:00PM 2–3 working days CI —
Pallet exports: Scottish Highlands to the rest of the world by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days CI —
DHL Express 4:00PM Next working day CI —
FedEx Freight 4:00PM Next working day CI —
Global Cargo 4:00PM 1–2 working days CI —
Cargo Delivered 4:00PM 2–3 working days CI —
Pallet exports: Other islands (including Isle of Man) to Republic of Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days CI —
Pallet exports: Other islands (including Isle of Man) to the rest of Europe by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Cargo 4:00PM 1–2 working days CI —
DHL Express 4:00PM Next working day CI —
Air Freight by DHL 4:00PM 2–3 working days CI —
Pallet exports: Other islands (including Isle of Man) to the rest of the world by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days CI —
DHL Express 4:00PM Next working day CI —
FedEx Freight 4:00PM Next working day CI —
Global Cargo 4:00PM 1–2 working days CI —
Cargo Delivered 4:00PM 2–3 working days CI —
Pallet exports: Northern Ireland to Republic of Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days None required —
Pallet exports: Northern Ireland to the rest of Europe by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day None required —
Global Cargo 4:00PM 1–2 working days None required —
DHL Express 4:00PM Next working day None required —
Air Freight by DHL 4:00PM 2–3 working days None required —
Pallet exports: Northern Ireland to the rest of the world by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days CI —
DHL Express 4:00PM Next working day CI —
FedEx Freight 4:00PM Next working day CI —
Global Cargo 4:00PM 1–2 working days CI —
Cargo Delivered 4:00PM 2–3 working days CI —
Pallet exports: UK mainland to the rest of the world by sea
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Door-to-port sea freight 4:00PM Next working day CI —
Pallet exports: Isle of Wight to the rest of the world by sea
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Door-to-port sea freight 4:00PM Next working day CI —
Pallet exports: Scottish Highlands to the rest of the world by sea
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Door-to-port sea freight 4:00PM 1–2 working days CI —
Pallet exports: Other islands (including Isle of Man) to the rest of the world by sea
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Door-to-port sea freight 4:00PM 1–2 working days CI —
Pallet exports: Northern Ireland to the rest of the world by sea
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Door-to-port sea freight 4:00PM 1–2 working days CI —
Pallet imports: Republic of Ireland to the UK by road

The overseas depot will contact the sender to arrange collection. Check the service information below.

Pallet imports: Republic of Ireland to the UK by air

The overseas depot will contact the sender to arrange collection. Check the service information below.

Pallet imports: the rest of Europe to the UK by road

The overseas depot will contact the sender to arrange collection. Check the service information below.

Pallet imports: the rest of Europe to the UK by air

The overseas depot will contact the sender to arrange collection. Check the service information below.

Pallet imports: the rest of the world to the UK by air

The overseas depot will contact the sender to arrange collection. Check the service information below.

Pallet imports: the rest of the world to the UK by sea

The overseas depot will contact the sender to arrange collection. Check the service information below.

Domestic parcel collections from UK mainland
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Express Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UK Premium 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Domestic parcel collections from Isle of Wight
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Express Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UK Premium 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Domestic parcel collections from Scottish Highlands
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Express Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UK Premium 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Domestic parcel collections from Other islands (including Isle of Man)
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Express Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UK Premium 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Domestic parcel collections from Northern Ireland
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day None required —
UK Premium 2:00PM Same day None required —
N. Ireland Courier 2:00PM Same day None required —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Domestic parcel collections from Channel Islands
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Express Saver Postcode-dependent Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UK Premium Postcode-dependent Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express Postcode-dependent Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
All parcel services 4:00PM Next working day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: UK mainland to Republic of Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: UK mainland to the rest of Europe by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: UK mainland to Republic of Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: UK mainland to the rest of Europe by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: UK mainland to the rest of the world by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Courier Economy 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Isle of Wight to Republic of Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Isle of Wight to the rest of Europe by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Isle of Wight to Republic of Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Isle of Wight to the rest of Europe by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Isle of Wight to the rest of the world by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Courier Economy 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Scottish Highlands to Republic of Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Scottish Highlands to the rest of Europe by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Scottish Highlands to Republic of Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Scottish Highlands to the rest of Europe by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Scottish Highlands to the rest of the world by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Courier Economy 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Other islands (including Isle of Man) to Republic of Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Other islands (including Isle of Man) to the rest of Europe by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Other islands (including Isle of Man) to Republic of Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Other islands (including Isle of Man) to the rest of Europe by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Other islands (including Isle of Man) to the rest of the world by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Courier Economy 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Northern Ireland to Republic of Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Northern Ireland to the rest of Europe by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Courier EU 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Northern Ireland to Republic of Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel exports: Northern Ireland to the rest of Europe by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Parcel exports: Northern Ireland to the rest of the world by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Courier Economy 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.
Parcel imports: Republic of Ireland to the UK by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 11:00AM Same day CI + POA —
DHL Road Imports 1:00PM Same day CI + POA —
Parcel imports: the rest of Europe to the UK by road

The overseas depot will contact the sender to arrange collection. Check the service information below.

Parcel imports: the rest of Europe to the UK by air

The overseas depot will contact the sender to arrange collection. Check the service information below.

Parcel imports: the rest of the world to the UK by air

The overseas depot will contact the sender to arrange collection. Check the service information below.

Pallet imports: Republic of Ireland to UK mainland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Freight 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Palletways Premium 4:00PM 2–3 working days CI —
Palletways Economy 4:00PM 3–4 working days CI —
Pall-Ex Premium 4:00PM 2–3 working days CI + ACE Express —
Pallet imports: Republic of Ireland to UK mainland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
Pallet imports: Republic of Ireland to Isle of Wight by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Freight 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Palletways Premium 4:00PM 2–3 working days CI —
Palletways Economy 4:00PM 3–4 working days CI —
Pall-Ex Premium 4:00PM 2–3 working days CI + ACE Express —
Pallet imports: Republic of Ireland to Isle of Wight by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
Pallet imports: Republic of Ireland to Scottish Highlands by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Freight 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Palletways Premium 4:00PM 2–3 working days CI —
Palletways Economy 4:00PM 3–4 working days CI —
Pall-Ex Premium 4:00PM 2–3 working days CI + ACE Express —
Pallet imports: Republic of Ireland to Scottish Highlands by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
Pallet imports: Republic of Ireland to Other islands (including Isle of Man) by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Freight 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Palletways Premium 4:00PM 2–3 working days CI —
Palletways Economy 4:00PM 3–4 working days CI —
Pall-Ex Premium 4:00PM 2–3 working days CI + ACE Express —
Pallet imports: Republic of Ireland to Other islands (including Isle of Man) by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
Pallet imports: Republic of Ireland to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Freight 4:00PM Next working day None required —
DHL Road Imports 4:00PM Next working day None required —
Palletways Premium 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
Pall-Ex Premium 4:00PM 2–3 working days None required —
Pallet imports: Republic of Ireland to Northern Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day None required —
Parcel imports: Republic of Ireland to UK mainland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Rep. of Ireland Courier 4:00PM Next working day CI —
Parcel imports: Republic of Ireland to Isle of Wight by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Rep. of Ireland Courier 4:00PM Next working day CI —
Parcel imports: Republic of Ireland to Scottish Highlands by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Rep. of Ireland Courier 4:00PM Next working day CI —
Parcel imports: Republic of Ireland to Other islands (including Isle of Man) by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Rep. of Ireland Courier 4:00PM Next working day CI —
Parcel imports: Republic of Ireland to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day None required —
Rep. of Ireland Courier 4:00PM Next working day None required —
Pallet imports: the rest of Europe to Northern Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day None required —
Pallet imports: the rest of Europe to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx EU Imports 4:00PM Next working day None required —
DHL Road Imports 4:00PM Next working day None required —
Pallet imports: the rest of Europe to Other islands (including Isle of Man) by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx EU Imports 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Pallet imports: the rest of Europe to Other islands (including Isle of Man) by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
Pallet imports: the rest of Europe to Scottish Highlands by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx EU Imports 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Pallet imports: the rest of Europe to Scottish Highlands by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
Pallet imports: the rest of Europe to Isle of Wight by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx EU Imports 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Pallet imports: the rest of Europe to Isle of Wight by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
Pallet imports: the rest of Europe to UK mainland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx EU Imports 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Pallet imports: the rest of Europe to UK mainland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
Parcel imports: the rest of Europe to Northern Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day None required —
Parcel imports: the rest of Europe to Northern Ireland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day None required —
Parcel imports: the rest of Europe to Other islands (including Isle of Man) by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Parcel imports: the rest of Europe to Other islands (including Isle of Man) by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —
Parcel imports: the rest of Europe to Scottish Highlands by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Parcel imports: the rest of Europe to Scottish Highlands by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —
Parcel imports: the rest of Europe to Isle of Wight by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Parcel imports: the rest of Europe to Isle of Wight by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —
Parcel imports: the rest of Europe to UK mainland by road
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Parcel imports: the rest of Europe to UK mainland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —
Parcel imports: the rest of the world to Scottish Highlands by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —
Parcel imports: the rest of the world to Isle of Wight by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —
Parcel imports: the rest of the world to UK mainland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —
Parcel imports: the rest of the world to Northern Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —
Parcel imports: the rest of the world to Other islands (including Isle of Man) by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —
Pallet imports: the rest of the world to UK mainland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
FedEx Economy Imports 4:00PM Next working day CI —
DHL Heavyweight Imports 4:00PM Next working day CI —
Pallet imports: the rest of the world to UK mainland by sea

The overseas depot will contact the sender to arrange collection. Check the service information below.

Pallet imports: the rest of the world to Isle of Wight by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
FedEx Economy Imports 4:00PM Next working day CI —
DHL Heavyweight Imports 4:00PM Next working day CI —
Pallet imports: the rest of the world to Isle of Wight by sea

The overseas depot will contact the sender to arrange collection. Check the service information below.

Pallet imports: the rest of the world to Scottish Highlands by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
FedEx Economy Imports 4:00PM Next working day CI —
DHL Heavyweight Imports 4:00PM Next working day CI —
Pallet imports: the rest of the world to Scottish Highlands by sea

The overseas depot will contact the sender to arrange collection. Check the service information below.

Pallet imports: the rest of the world to Other islands (including Isle of Man) by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
FedEx Economy Imports 4:00PM Next working day CI —
DHL Heavyweight Imports 4:00PM Next working day CI —
Pallet imports: the rest of the world to Other islands (including Isle of Man) by sea

The overseas depot will contact the sender to arrange collection. Check the service information below.

Pallet imports: the rest of the world to Northern Ireland by air
Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
FedEx Economy Imports 4:00PM Next working day CI —
DHL Heavyweight Imports 4:00PM Next working day CI —
Pallet imports: the rest of the world to Northern Ireland by sea

The overseas depot will contact the sender to arrange collection. Check the service information below.

How collection cut-off times work

A collection cut-off is the latest booking time for the estimated collection window shown. Complete the booking and any documents required for the selected service before that deadline.

Pallet services and parcel services have separate collection arrangements. Use the matching section for your shipment, collection area, destination and transport method rather than applying one service's deadline to another.

“Earliest collection” refers to collection from the sender, not delivery to the receiver. A booking deadline is not an appointment time, and the estimated collection remains subject to service availability and the relevant working calendar.

Before booking, check the service information under the blue “i” button, prepare the goods for collection and confirm any access or loading requirements. If your shipment needs a fixed collection date, speak to our team before booking.

Cut-off times at a glance

Browse the collection arrangements by shipment type below. Each listed service shows its booking cut-off, estimated earliest collection and document requirements. Use the finder above to narrow the results for your shipment.

Service information last checked:

Check domestic pallet collection deadlines by network, service level and collection area. Read the estimated collection window for the exact service you choose.

Domestic pallet collections from UK mainland

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day None required After 11:45AM: next working day
Pall-Ex Premium 11:45AM Same day None required After 11:45AM: next working day
Palletways Premium 11:45AM Same day None required After 11:45AM: next working day
TPN Economy 4:00PM 2 working days None required —
Pall-Ex Economy 11:45AM Next working day None required After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days None required —

Domestic pallet collections from Isle of Wight

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day None required After 11:45AM: next working day
Pall-Ex Premium 11:45AM Same day None required After 11:45AM: next working day
Palletways Premium 11:45AM Same day None required After 11:45AM: next working day
TPN Economy 4:00PM 2 working days None required —
Pall-Ex Economy 11:45AM Next working day None required After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days None required —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Domestic pallet collections from Scottish Highlands

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days None required —
Pall-Ex Premium 4:00PM 1–2 working days None required —
Palletways Premium 4:00PM 2–3 working days None required —
TPN Economy 4:00PM 2–3 working days None required —
Pall-Ex Economy 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Domestic pallet collections from Other islands (including Isle of Man)

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days None required —
Pall-Ex Premium 4:00PM 1–2 working days None required —
Palletways Premium 4:00PM 2–3 working days None required —
TPN Economy 4:00PM 2–3 working days None required —
Pall-Ex Economy 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Domestic pallet collections from Northern Ireland

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days None required —
Pall-Ex Premium 4:00PM 1–2 working days None required —
Palletways Premium 4:00PM 2–3 working days None required —
TPN Economy 4:00PM 2–3 working days None required —
Pall-Ex Economy 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Domestic pallet collections from Channel Islands

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 2–3 working days CI —
Pall-Ex Premium 4:00PM 2–3 working days CI —
Palletways Premium 4:00PM 2–3 working days CI —
TPN Economy 4:00PM 3–4 working days CI —
Pall-Ex Economy 4:00PM 3–4 working days CI —
Palletways Economy 4:00PM 3–4 working days CI —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Check parcel collection arrangements by service and collection area. Where availability depends on the postcode, confirm the options for your address before booking.

Domestic parcel collections from UK mainland

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Express Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UK Premium 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.

Domestic parcel collections from Isle of Wight

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Express Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UK Premium 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Domestic parcel collections from Scottish Highlands

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Express Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UK Premium 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Domestic parcel collections from Other islands (including Isle of Man)

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Express Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UK Premium 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Domestic parcel collections from Northern Ireland

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day None required —
UK Premium 2:00PM Same day None required —
N. Ireland Courier 2:00PM Same day None required —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Domestic parcel collections from Channel Islands

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Express Saver Postcode-dependent Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UK Premium Postcode-dependent Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express Postcode-dependent Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
All parcel services 4:00PM Next working day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Check pallet collection arrangements from the UK by destination and transport mode, together with the documents required for the selected service.

Exports: UK mainland to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day CI + IEC After 11:45AM: next working day
Palletways Premium 11:45AM Same day CI After 11:45AM: next working day
TPN Economy 4:00PM 2 working days CI + IEC —
Pall-Ex Premium 11:45AM Same day CI + ACE Express After 11:45AM: next working day
Pall-Ex Economy 11:45AM Next working day CI + ACE Express After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days CI —
DHL NI Express 4:00PM Next working day CI —
Domestic Heavyweight 11:45AM Same day CI After 11:45AM: next working day

Exports: Isle of Wight to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day CI + IEC After 11:45AM: next working day
Pall-Ex Premium 11:45AM Same day CI + ACE Express After 11:45AM: next working day
Palletways Premium 11:45AM Same day CI After 11:45AM: next working day
TPN Economy 4:00PM 2 working days CI + IEC —
Pall-Ex Economy 11:45AM Next working day CI + ACE Express After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days CI —
DHL NI Express 4:00PM Next working day CI —
Domestic Heavyweight 11:45AM Same day CI After 11:45AM: next working day

Exports: Scottish Highlands to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days CI + IEC —
Pall-Ex Premium 4:00PM 1–2 working days CI + ACE Express —
Palletways Premium 4:00PM 2–3 working days CI —
TPN Economy 4:00PM 2–3 working days CI + IEC —
Pall-Ex Economy 4:00PM 2–3 working days CI + ACE Express —
Palletways Economy 4:00PM 3–4 working days CI —
DHL NI Express 4:00PM 1-2 working days CI —
Domestic Heavyweight 4:00PM 1-2 working days CI —

Exports: Other islands (including Isle of Man) to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days CI + IEC —
Pall-Ex Premium 4:00PM 1–2 working days CI + ACE Express —
Palletways Premium 4:00PM 2–3 working days CI —
TPN Economy 4:00PM 2–3 working days CI + IEC —
Pall-Ex Economy 4:00PM 2–3 working days CI + ACE Express —
Palletways Economy 4:00PM 3–4 working days CI —
DHL NI Express 4:00PM 1-2 working days CI —
Domestic Heavyweight 4:00PM 1-2 working days CI —

Exports: Northern Ireland to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days None required —
Pall-Ex Premium 4:00PM 1–2 working days None required —
Palletways Premium 4:00PM 2–3 working days None required —
TPN Economy 4:00PM 2–3 working days None required —
Pall-Ex Economy 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
Domestic Heavyweight 4:00PM 1-2 working days None required —

Exports: UK mainland to Republic of Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day CI + IEC After 11:45AM: next working day
Pall-Ex Premium 11:45AM Same day CI + ACE Express After 11:45AM: next working day
Palletways Premium 11:45AM Same day CI After 11:45AM: next working day
TPN Economy 4:00PM 2 working days CI + IEC After 11:45AM: 2 working days
Pall-Ex Economy 11:45AM Next working day CI + ACE Express After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Euro Courier by DHL 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM Next working day CI —

Exports: UK mainland to the rest of Europe by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM Next working day CI —
HM Export 4:00PM Next working day CI —
DHL Economy Select 4:00PM Next working day CI —
Palletways Economy EU 4:00PM 2 working days CI —
Euro Cargo 4:00PM 2 working days CI + POA —
Freight Link 4:00PM 2 working days CI + POA —

Exports: Isle of Wight to Republic of Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 11:45AM Same day CI + IEC After 11:45AM: next working day
Pall-Ex Premium 11:45AM Same day CI + ACE Express After 11:45AM: next working day
Palletways Premium 11:45AM Same day CI After 11:45AM: next working day
TPN Economy 4:00PM 2 working days CI + IEC After 11:45AM: 2 working days
Pall-Ex Economy 11:45AM Next working day CI + ACE Express After 11:45AM: 2 working days
Palletways Economy 4:00PM 2 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Euro Courier by DHL 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM Next working day CI —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Isle of Wight to the rest of Europe by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM Next working day CI —
HM Export 4:00PM Next working day CI —
DHL Economy Select 4:00PM Next working day CI —
Palletways Economy EU 4:00PM 2 working days CI —
Euro Cargo 4:00PM 2 working days CI + POA —
Freight Link 4:00PM 2 working days CI + POA —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Scottish Highlands to Republic of Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days CI + IEC —
Pall-Ex Premium 4:00PM 1–2 working days CI + ACE Express —
Palletways Premium 4:00PM 2–3 working days CI —
TPN Economy 4:00PM 2–3 working days CI + IEC —
Pall-Ex Economy 4:00PM 2–3 working days CI + ACE Express —
Palletways Economy 4:00PM 3–4 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Euro Courier by DHL 4:00PM 2–3 working days CI —
DHL Express 4:00PM Next working day CI —
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM 1–2 working days CI —

Exports: Scottish Highlands to the rest of Europe by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM 1–2 working days CI —
HM Export 4:00PM 1–2 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Palletways Economy EU 4:00PM 3–4 working days CI —
Euro Cargo 4:00PM 2–3 working days CI + POA —
Freight Link 4:00PM 2–3 working days CI + POA —
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Other islands (including Isle of Man) to Republic of Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days CI + IEC —
Pall-Ex Premium 4:00PM 1–2 working days CI + ACE Express —
Palletways Premium 4:00PM 2–3 working days CI —
TPN Economy 4:00PM 2–3 working days CI + IEC —
Pall-Ex Economy 4:00PM 2–3 working days CI + ACE Express —
Palletways Economy 4:00PM 3–4 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Euro Courier by DHL 4:00PM 2–3 working days CI —
DHL Express 4:00PM Next working day CI —
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM 1–2 working days CI —

Exports: Other islands (including Isle of Man) to the rest of Europe by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day CI —
K+N Economy 4:00PM 1–2 working days CI —
HM Export 4:00PM 1–2 working days CI —
DHL Economy Select 4:00PM Next working day CI —
Palletways Economy EU 4:00PM 3–4 working days CI —
Euro Cargo 4:00PM 2–3 working days CI + POA —
Freight Link 4:00PM 2–3 working days CI + POA —

Exports: Northern Ireland to Republic of Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
TPN Premium 4:00PM 1–2 working days None required —
Pall-Ex Premium 4:00PM 1–2 working days None required —
Palletways Premium 4:00PM 2–3 working days None required —
TPN Economy 4:00PM 2–3 working days None required —
Pall-Ex Economy 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
DHL Economy Select 4:00PM Next working day None required —
Euro Courier by DHL 4:00PM 2–3 working days None required —
DHL Express 4:00PM Next working day None required —
FedEx 4:00PM Next working day None required —
K+N Economy 4:00PM 1–2 working days None required —

Exports: Northern Ireland to the rest of Europe by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day None required —
DHL Economy Select 4:00PM Next working day None required —
Palletways Economy 4:00PM 3–4 working days None required —

Exports: UK mainland to Republic of Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM Next working day None required —

Exports: UK mainland to the rest of Europe by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Cargo 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
Air Freight by DHL 4:00PM Next working day CI —

Exports: UK mainland to the rest of the world by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
FedEx Freight 4:00PM Next working day CI —
Global Cargo 4:00PM Next working day CI —
Cargo Delivered 4:00PM 1–2 working days CI —

Exports: Isle of Wight to Republic of Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM Next working day CI —

Exports: Isle of Wight to the rest of Europe by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Cargo 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
Air Freight by DHL 4:00PM Next working day CI —

Exports: Isle of Wight to the rest of the world by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM Next working day CI —
DHL Express 4:00PM Next working day CI —
FedEx Freight 4:00PM Next working day CI —
Global Cargo 4:00PM Next working day CI —
Cargo Delivered 4:00PM 1–2 working days CI —

Exports: Scottish Highlands to Republic of Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days CI —

Exports: Scottish Highlands to the rest of Europe by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Cargo 4:00PM 1–2 working days CI —
DHL Express 4:00PM Next working day CI —
Air Freight by DHL 4:00PM 2–3 working days CI —

Exports: Scottish Highlands to the rest of the world by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days CI —
DHL Express 4:00PM Next working day CI —
FedEx Freight 4:00PM Next working day CI —
Global Cargo 4:00PM 1–2 working days CI —
Cargo Delivered 4:00PM 2–3 working days CI —

Exports: Other islands (including Isle of Man) to Republic of Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days CI —

Exports: Other islands (including Isle of Man) to the rest of Europe by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Cargo 4:00PM 1–2 working days CI —
DHL Express 4:00PM Next working day CI —
Air Freight by DHL 4:00PM 2–3 working days CI —

Exports: Other islands (including Isle of Man) to the rest of the world by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days CI —
DHL Express 4:00PM Next working day CI —
FedEx Freight 4:00PM Next working day CI —
Global Cargo 4:00PM 1–2 working days CI —
Cargo Delivered 4:00PM 2–3 working days CI —

Exports: Northern Ireland to Republic of Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days None required —

Exports: Northern Ireland to the rest of Europe by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx 4:00PM Next working day None required —
Global Cargo 4:00PM 1–2 working days None required —
DHL Express 4:00PM Next working day None required —
Air Freight by DHL 4:00PM 2–3 working days None required —

Exports: Northern Ireland to the rest of the world by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Air Freight by DHL 4:00PM 2–3 working days CI —
DHL Express 4:00PM Next working day CI —
FedEx Freight 4:00PM Next working day CI —
Global Cargo 4:00PM 1–2 working days CI —
Cargo Delivered 4:00PM 2–3 working days CI —

Exports: UK mainland to the rest of the world by sea

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Door-to-port sea freight 4:00PM Next working day CI —

Exports: Isle of Wight to the rest of the world by sea

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Door-to-port sea freight 4:00PM Next working day CI —

Exports: Scottish Highlands to the rest of the world by sea

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Door-to-port sea freight 4:00PM 1–2 working days CI —

Exports: Other islands (including Isle of Man) to the rest of the world by sea

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Door-to-port sea freight 4:00PM 1–2 working days CI —

Exports: Northern Ireland to the rest of the world by sea

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Door-to-port sea freight 4:00PM 1–2 working days CI —

Check parcel export collection arrangements by service, collection area and destination. Use the document requirements and postcode notes shown for your shipment.

Exports: UK mainland to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
UK Premium 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
N. Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Isle of Wight to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
UK Premium 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
N. Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Scottish Highlands to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
UK Premium 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
N. Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Other islands (including Isle of Man) to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
UK Premium 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
N. Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Northern Ireland to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL UK Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: UK mainland to Republic of Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: UK mainland to the rest of Europe by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: UK mainland to Republic of Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: UK mainland to the rest of Europe by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: UK mainland to the rest of the world by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Courier Economy 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Isle of Wight to Republic of Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Isle of Wight to the rest of Europe by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Isle of Wight to Republic of Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Isle of Wight to the rest of Europe by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Isle of Wight to the rest of the world by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Courier Economy 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Scottish Highlands to Republic of Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Scottish Highlands to the rest of Europe by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Scottish Highlands to Republic of Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Scottish Highlands to the rest of Europe by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL UK Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Scottish Highlands to the rest of the world by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Courier Economy 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Other islands (including Isle of Man) to Republic of Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Other islands (including Isle of Man) to the rest of Europe by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Other islands (including Isle of Man) to Republic of Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Other islands (including Isle of Man) to the rest of Europe by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Other islands (including Isle of Man) to the rest of the world by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Courier Economy 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Northern Ireland to Republic of Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Northern Ireland to the rest of Europe by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Courier EU 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Economy Select 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Northern Ireland to Republic of Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Courier EU 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Exports: Northern Ireland to the rest of Europe by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
Global Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day None required The latest booking time depends on the collection postcode. Check availability for your address before booking.

Exports: Northern Ireland to the rest of the world by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Global Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
FedEx Parcel Air 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
DHL Express 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Courier Economy 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
UPS Saver 2:00PM Same day CI The latest booking time depends on the collection postcode. Check availability for your address before booking.
Remote collection area: allow an additional 1–2 working days. Cut-off times may vary by collection postcode.

Check which pallet imports have a published booking deadline and which require the overseas depot to arrange collection with the sender.

Some pallet imports have a published booking deadline and estimated collection window. For other services, the overseas depot contacts the sender to arrange a collection date. Check the arrangement listed for your route and provide a current sender telephone number and email address.

Imports: Republic of Ireland to UK mainland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Freight 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Palletways Premium 4:00PM 2–3 working days CI —
Palletways Economy 4:00PM 3–4 working days CI —
Pall-Ex Premium 4:00PM 2–3 working days CI + ACE Express —

Imports: Republic of Ireland to UK mainland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —

Imports: Republic of Ireland to Isle of Wight by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Freight 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Palletways Premium 4:00PM 2–3 working days CI —
Palletways Economy 4:00PM 3–4 working days CI —
Pall-Ex Premium 4:00PM 2–3 working days CI + ACE Express —

Imports: Republic of Ireland to Isle of Wight by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —

Imports: Republic of Ireland to Scottish Highlands by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Freight 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Palletways Premium 4:00PM 2–3 working days CI —
Palletways Economy 4:00PM 3–4 working days CI —
Pall-Ex Premium 4:00PM 2–3 working days CI + ACE Express —

Imports: Republic of Ireland to Scottish Highlands by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —

Imports: Republic of Ireland to Other islands (including Isle of Man) by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Freight 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —
Palletways Premium 4:00PM 2–3 working days CI —
Palletways Economy 4:00PM 3–4 working days CI —
Pall-Ex Premium 4:00PM 2–3 working days CI + ACE Express —

Imports: Republic of Ireland to Other islands (including Isle of Man) by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —

Imports: Republic of Ireland to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Freight 4:00PM Next working day None required —
DHL Road Imports 4:00PM Next working day None required —
Palletways Premium 4:00PM 2–3 working days None required —
Palletways Economy 4:00PM 3–4 working days None required —
Pall-Ex Premium 4:00PM 2–3 working days None required —

Imports: Republic of Ireland to Northern Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day None required —

Imports: the rest of Europe to Northern Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day None required —

Imports: the rest of Europe to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx EU Imports 4:00PM Next working day None required —
DHL Road Imports 4:00PM Next working day None required —

Imports: the rest of Europe to Other islands (including Isle of Man) by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx EU Imports 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —

Imports: the rest of Europe to Other islands (including Isle of Man) by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —

Imports: the rest of Europe to Scottish Highlands by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx EU Imports 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —

Imports: the rest of Europe to Scottish Highlands by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —

Imports: the rest of Europe to Isle of Wight by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx EU Imports 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —

Imports: the rest of Europe to Isle of Wight by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —

Imports: the rest of Europe to UK mainland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx EU Imports 4:00PM Next working day CI —
DHL Road Imports 4:00PM Next working day CI —

Imports: the rest of Europe to UK mainland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —

Imports: the rest of the world to UK mainland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
FedEx Economy Imports 4:00PM Next working day CI —
DHL Heavyweight Imports 4:00PM Next working day CI —

Imports: the rest of the world to Isle of Wight by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
FedEx Economy Imports 4:00PM Next working day CI —
DHL Heavyweight Imports 4:00PM Next working day CI —

Imports: the rest of the world to Scottish Highlands by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
FedEx Economy Imports 4:00PM Next working day CI —
DHL Heavyweight Imports 4:00PM Next working day CI —

Imports: the rest of the world to Other islands (including Isle of Man) by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
FedEx Economy Imports 4:00PM Next working day CI —
DHL Heavyweight Imports 4:00PM Next working day CI —

Imports: the rest of the world to Northern Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
FedEx Priority Imports 4:00PM Next working day CI —
FedEx Economy Imports 4:00PM Next working day CI —
DHL Heavyweight Imports 4:00PM Next working day CI —

Collection arranged locally

The overseas depot will contact the sender to arrange collection. Check the service information below.

Collection from Delivering to Transport
Republic of Ireland the UK Road, Air
the rest of Europe the UK Road, Air
the rest of the world UK mainland Sea
the rest of the world Isle of Wight Sea
the rest of the world Scottish Highlands Sea
the rest of the world Other islands (including Isle of Man) Sea
the rest of the world Northern Ireland Sea

Check parcel-import deadlines and collection arrangements by service and collection country. Overseas collection arrangements are separate from UK export services.

Parcel-import arrangements depend on the service and collection country. Published deadlines and estimated collection windows are shown where available. Where collection is arranged locally, the overseas depot contacts the sender directly, so the booking deadline should not be treated as a confirmed collection appointment.

Imports: Republic of Ireland to the UK by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
Rep. of Ireland Courier 11:00AM Same day CI + POA —
DHL Road Imports 1:00PM Same day CI + POA —

Imports: Republic of Ireland to UK mainland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Rep. of Ireland Courier 4:00PM Next working day CI —

Imports: Republic of Ireland to Isle of Wight by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Rep. of Ireland Courier 4:00PM Next working day CI —

Imports: Republic of Ireland to Scottish Highlands by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Rep. of Ireland Courier 4:00PM Next working day CI —

Imports: Republic of Ireland to Other islands (including Isle of Man) by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —
Rep. of Ireland Courier 4:00PM Next working day CI —

Imports: Republic of Ireland to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day None required —
Rep. of Ireland Courier 4:00PM Next working day None required —

Imports: the rest of Europe to Northern Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day None required —

Imports: the rest of Europe to Northern Ireland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day None required —

Imports: the rest of Europe to Other islands (including Isle of Man) by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —

Imports: the rest of Europe to Other islands (including Isle of Man) by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —

Imports: the rest of Europe to Scottish Highlands by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —

Imports: the rest of Europe to Scottish Highlands by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —

Imports: the rest of Europe to Isle of Wight by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —

Imports: the rest of Europe to Isle of Wight by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —

Imports: the rest of Europe to UK mainland by road

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Road Imports 4:00PM Next working day CI —

Imports: the rest of Europe to UK mainland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —

Imports: the rest of the world to Scottish Highlands by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —

Imports: the rest of the world to Isle of Wight by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —

Imports: the rest of the world to UK mainland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —

Imports: the rest of the world to Northern Ireland by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —

Imports: the rest of the world to Other islands (including Isle of Man) by air

Service Booking cut-off (UK time) Estimated earliest collection Documents required Service notes
DHL Express Imports 4:00PM Next working day CI —

Collection arranged locally

The overseas depot will contact the sender to arrange collection. Check the service information below.

Collection from Delivering to Transport
the rest of Europe the UK Road, Air
the rest of the world the UK Air

Customs documents explained

The service tables use the following document abbreviations. Where a document is listed as required, complete it before the booking cut-off for your chosen service.

CI — Commercial Invoice
A document describing the goods, their value, the sender, receiver and reason for export. Where required, it supports customs clearance and must match the shipment details.
IEC Authorisation
The customs authorisation requested for certain TPN services to the Republic of Ireland. It gives the appointed representative permission to complete the relevant customs formalities.
ACE Express Authorisation
The authority form used by Ace Express Freight for applicable Pall-Ex shipments involving the Republic of Ireland. It permits the customs representative to complete the formalities covered by the form.
POA — Power of Attorney
A document authorising a customs representative to carry out specified customs formalities on behalf of the relevant party. The selected service determines whether it is needed.

Where more than one document is listed, provide each document requested for the service. An authorisation form does not replace the Commercial Invoice.

Collection cut-off FAQs

Find answers about booking deadlines, estimated collection dates, documents and getting your shipment ready. Pallet and parcel questions are grouped separately below.

Cut-off Basics

A collection cut-off time is the latest time to complete your booking for the estimated collection window shown. Any documents required for that service must also be completed correctly by the deadline. Getting a quote or starting a booking does not arrange a collection. The cut-off is a booking deadline, not the time the driver will arrive.
These terms refer to collection from the sender, not delivery to the receiver. “Estimated earliest collection” is the first collection window normally available when the service requirements are met. Delivery transit time is separate. A pallet collected tomorrow for export is not necessarily delivered abroad tomorrow.
Yes. All published booking cut-offs on this page use UK local time, including deadlines for imports collected overseas. For an overseas collection, the sender should separately confirm the local collection date and time window with the carrier or depot.
No. Collection windows are estimates, not guaranteed appointments. Availability depends on the selected service, collection postcode, carrier capacity, operating calendar and completion of the booking and required documents. The postcode and service notes explain any additional conditions affecting the collection estimate.

Booking & Dates

The earliest collection window shown may no longer be available. The next option depends on the service schedule, collection postcode, relevant holidays and whether the required documents are complete. Missing a cut-off does not always add exactly one day. Check the after-cut-off instructions and the next available date for your selected service.
Standard collection estimates in working days normally exclude weekends and relevant bank or public holidays, unless the selected service confirms a different arrangement. Regional calendars can differ across England and Wales, Scotland and Northern Ireland; imports also depend on the collection country’s operating calendar. For a booking made outside working days, check the next available date and the service’s full collection lead time.
Choose Domestic, Exports or Imports, then select the collection area and Pallet or Parcel. For exports and imports, also choose the delivery area and Road, Air or Sea where those options are available. The finder shows the matching service deadlines, estimated collection windows and document requirements. Check any postcode conditions in the service notes.
No. Where the selected service offers a choice of dates, you can choose a later available collection date during booking. The cut-off tables describe the earliest estimated collection, not the only date you may request. For an import arranged locally, tell the overseas depot your preferred date so it can confirm availability.

UK Pallets

Book TPN Premium, Pall-Ex Premium or Palletways Premium by 11:45am UK time for estimated same-day domestic pallet collection from the UK mainland. Have the pallet ready for the agreed collection window. Availability remains subject to the service and collection postcode.
Not on the listed UK mainland domestic TPN Premium, Pall-Ex Premium and Palletways Premium services. Bookings after 11:45am have an estimated earliest collection of the next working day. A different collection arrangement would need to be confirmed separately with Pallet2Ship.
Pall-Ex Economy: book by 11:45am for estimated next-working-day collection. After 11:45am, its estimate becomes two working days. TPN Economy and Palletways Economy: book by 4:00pm for estimated collection in two working days. Economy deadlines therefore depend on the network, not just the service level.
Pallet collection schedules can differ for the Isle of Wight, Scottish Highlands, other islands including the Isle of Man, Northern Ireland and the Channel Islands. The full estimate depends on the service, postcode and any remote-area allowance. Read the allowance alongside the collection window, including where a row says “Same day”. Pallet2Ship can confirm the complete estimate for your address before you book.
Selected Premium road pallet services from the UK mainland to Northern Ireland can be booked by 11:45am UK time for estimated same-day collection. Economy services have different deadlines and collection windows. Complete the documents requested for your chosen service before its cut-off. The required documents depend on the service you select and are confirmed at booking.

International Pallets

Yes. TPN Premium, Pall-Ex Premium and Palletways Premium offer estimated same-day collection on this road route when the booking and required documents are completed by 11:45am UK time. Other services, collection areas and imports from Ireland have different arrangements. Use the result for the actual journey and service you are booking.
The listed pallet services from the UK mainland to the rest of Europe have a 4:00pm UK-time booking cut-off. Estimated collection is the next working day for some services and two working days for others. Other collection areas follow their own schedules. Check the selected service and its document requirements; the collection estimate is separate from the delivery time abroad.
The listed pallet air-freight export services have a 4:00pm UK-time booking cut-off. Estimated earliest collection ranges from the next working day to 2–3 working days, depending on the service and collection area. These are collection estimates, not flight departure or overseas delivery times. The service-specific result gives the relevant window for your shipment.
Book the listed door-to-port sea freight export services by 4:00pm UK time. Estimated collection is the next working day from UK mainland and Isle of Wight, or 1–2 working days from the Scottish Highlands, other islands including the Isle of Man, and Northern Ireland. This deadline concerns collection from the sender. The sailing and any port or documentation deadlines are separate arrangements.
Many road and air pallet-import services use a 4:00pm UK-time booking cut-off, with the estimated collection window depending on the service and collection country. Provide the correct sender address, telephone number and email address. For sea freight imports, no earliest-collection estimate is published. Contact Pallet2Ship to check the collection arrangements for your shipment.

Parcels

Selected UK domestic and export parcel services have a published 2:00pm UK-time cut-off for estimated same-day collection. The latest booking time depends on the collection postcode and chosen service. Select Parcel in the finder for your route, and check the service notes for postcode conditions. Channel Islands arrangements and overseas parcel-import deadlines differ.
Yes. The same-day parcel-import deadlines are 11:00am UK time for Rep. of Ireland Courier and 1:00pm for DHL Road Imports, on the services offering that option. Complete the booking and any documents required for the selected route before the deadline. For the listed Republic of Ireland to Northern Ireland services, no customs documents are required.
Selected next-working-day parcel-import services from the Republic of Ireland, the rest of Europe and the wider world have a 4:00pm UK-time booking cut-off. Availability depends on the collection country, address and service. Where collection is arranged locally, the overseas depot contacts the sender to agree a date. Provide the correct sender telephone number and email address.

Documents

Yes, where the selected service requires them. Complete your booking and the requested documents before the deadline so the collection can be arranged. Depending on the route and service, this may include a Commercial Invoice and an additional form such as IEC Authorisation for selected TPN entries, ACE Express Authorisation or a Power of Attorney. Your booking instructions identify the forms required.
CI means Commercial Invoice. It identifies the sender and receiver and describes the goods, their value and the reason for sending them. Its information must match the shipment. A Commercial Invoice supports customs clearance. It is separate from the customs declaration and any authority form requested for the service.
An ACE Express Authorisation gives Ace Express Freight authority to carry out the relevant customs formalities for applicable Pall-Ex shipments. Where your service requests CI + ACE Express, complete both the Commercial Invoice and the authority form before the deadline. The requirement depends on the route and selected service.
POA means Power of Attorney. For these services, it authorises the customs representative to carry out the formalities covered by that authorisation. Where your service requests CI + POA, provide both documents. The booking instructions identify the form and the party that needs to complete it.
“None required” means no additional customs document is listed for that service row. You still need the booking information, labels and any other paperwork requested for your shipment. The requirement relates to the particular direction, goods and service. Northern Ireland and non-EU European movements can have different arrangements.

Collection Day

The driver can arrive at any point within the collection window arranged for your booking. An exact arrival time is available only where the selected service expressly confirms one. Provide accurate opening hours and a goods-ready time. For an overseas collection arranged locally, confirm the local window with the depot.
Have the goods securely packed, accurately measured and weighed, labelled as instructed and ready throughout the agreed collection window. Include a copy of the Commercial Invoice where required by the service instructions. Someone should be available to hand over the goods. Provide clear access information and arrange any loading equipment required by your service. Tell Pallet2Ship about restrictions before collection so the arrangements can be checked.
Contact Pallet2Ship with your booking reference if collection is overdue or the carrier reports a failed attempt. The team will check with the depot and help confirm the next available collection where needed. Rebooking arrangements depend on the service and carrier. For a locally arranged import, also check whether the overseas sender has received a call or email from the depot.

Ready to arrange your collection?

Get a quote for your pallet or parcel shipment and check the collection options for your route. For a shipment that needs a manual quote or help with the collection arrangements, contact our team before booking.

For wider shipping guidance, visit our Knowledge Hub.