Palletways UK has initiated a new service, specially made for private customers, a completely new service in the industry. The new service is focused on home deliveries, and it's expected to offer more flexibility.
The new project, Pallets to Consumers service, (P2C), was created for companies who sell directly to the private customer and are looking for an attested delivery company to transport their product to its destination. P2C aims to increase the efficiency of product deliveries and gives more flexibility for the end customers. Retailers now have the opportunity to link their systems and website with Palletways’ platforms to provide their customers with a smooth service, including different delivery options from Premium AM, the fastest possible delivery through to the economy.
One of the top advantages offered by P2C is increased flexibility and choice: Customers can now change their delivery time and date after they place an order and when the pallet is in transit. This feature offers customers more convenience and choice than has ever been offered before from the palletised freight industry.
The managing director of Palletways UK, Rob Gittins, said: “The main driver behind the growth of B2C deliveries is e-commerce and there are correlations between the increasing number of people shopping online and the growth in delivering palletised goods to residential addresses.
“We know there’s the expectation that products ordered online should be delivered to customers at a time to suit them, rather than them having wait around. It’s important there are as few barriers to purchase as possible so delivery flexibility and convenience is now becoming an important part of the overall buying experience.
“We’ve spent many years meeting the transportation needs of B2C companies from DIY equipment to garden supplies, home accessories to furniture. We have robust processes in place along with unrivalled service excellence to ensure that retailers looking for a reliable, capable partner can now deliver products safely to customers’ homes with P2C.”
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Pallet came within agreed time frames, driver was very professional and helpful. Generally great service all round.
It was the first time i’ve used this company, and i must say i’m impressed. They collected and delivered my pallet in a timely manner, as per my instructions. I will definitely knock on their door next time i will need a fast delivery service!
It was my First time shipping something this big, Very good customer service helped me every step of the way with my many many questions, I will be using them again in the future and would definitely recommend