Starting from 1st of January 2021, every EU country is updating their goods restrictions policy. Items of food and animal-or plant-based products will become subject to inspection by EU member states, and DHL Express network has announced that these type of goods cannot be handled anymore through their services, from 1 January 2021, to and from the EU. These restrictions are currently applied to goods arriving in the destination country from outside the EU.
The suspension is being extended to all types of food and plants, to and from the EU, from 1 January 2021 until further notice. However, the suspension doesn't cover items that may be derived from plant and animal materials, such as cosmetics and leather made items or sports equipment.
Please click here to check if restrictions will be applied to your category of goods by the destination country. Please note that there are also restrictions on what a country will accept as a document shipment, so please check both the document and goods information.
Please be advised that medical products carried as WMX shipments containing human tissues/blood are not affected and can continue with the correct paperwork.
Also, please note that EU country-specific restrictions will not be applied to goods moving between Northern Ireland and the EU, based on current customs law, however, should this customs position change, DHL may need to revisit this position.
If you have any questions regarding our services, tracking your parcel or advice, we're hereGET IN TOUCH
Pallet came within agreed time frames, driver was very professional and helpful. Generally great service all round.
It was the first time i’ve used this company, and i must say i’m impressed. They collected and delivered my pallet in a timely manner, as per my instructions. I will definitely knock on their door next time i will need a fast delivery service!
It was my First time shipping something this big, Very good customer service helped me every step of the way with my many many questions, I will be using them again in the future and would definitely recommend