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Freight forwarding services

For over 12 years, we at Pallet2ship have offered road freight, air freight and sea freight services to and from any destination in the world. Because the customer's satisfaction is our main focus, our team is ready to assist you with any query you may have, starting from pallet packaging, customized quotes or customs documentation and requirements.

During all these years, we have been working with different freight forwarders, and we have teamed-up with the largest and best carriers in the industry. We aim to offer our customers a safe, reliable, and the most cost effective services. We believe there is no other way to offer this than to team up with the top worldwide transport companies.

What is freight forwarding?

The transportation industry plays a very important part in the development of many businesses, whether they are small or large. For many customers the term "freight forwarder" may be confusing. Nevertheless, we are here to enlighten our customers, so they can understand from the very beginning, the whole transportation process.

A freight forwarder is a company that steps between the shipper and the transportation services. It is very important to understand that the freight forwarders are not the ones moving the cargo. Their job is to use their existing knowledge and relationships with different transporters in order to obtain the lowest prices possible for their customers.

One very important aspect to consider when trying to understand what freight forwarding companies do, is the accessibility to a very wide range of services. We all know how many companies are operating in the transportation chain, but customers should pay attention to the one they are entrusting their goods with. Choosing a reputable transporter can be difficult at times, especially if you are a small business or a private individual. Why are we saying this? It's simple: the access to these services and the costs involved can be discouraging. What should you do in this case? You can start looking for a freight forwarding company, which will offer you a high standard of service, at the most competitive costs.

What does a freight forwarding company do?

A freight forwarder can offer different types of services such as road freight, sea freight or air freight, providing the cheapest, fastest and most reliable transport options. They also have control over the shipments by monitoring the whole process, making sure the cargo arrives safely at the destination point.

Usually, a freight forwarder offers different types of services from a range of providers, which allows them to cater to a very wide range of customers. This means that you can find services that can handle more than just general merchandise, such as personal effects, engines or gearboxes and other car parts, dangerous goods and fragile items all on domestic or international services in just one place.

Behind this range of services are years of hard work, based on the development of their relationships with carriers, insurers and customs agents. When it comes to international shipments, the freight forwarding company works with customs teams that handles the customs clearance on behalf of the customer.

Pallet2ship has been operating in the transportation industry long enough to understand the standard of service our customers are looking for. Things have drastically changed during the past few years, especially when it comes to imports and exports to/from Europe. If before the shipments to/from most European countries was quite straight forward in terms of bureaucracy, now they are subject to customs clearance. But we have worked very hard to adapt to both the customers' and carrier's requirements, and we will continue to do so. For example, we have managed to implement the automation of the customs documents and electronic signatures. At the time of the booking, you can provide all the necessary details, and the system will generate the Commercial Invoice and the other customs documents.

With all this in mind, our main focus is to continue to create trust-worthy partnerships, to always be able to offer our customers a variety of high level services to all our customers, large or small.

If you have any questions regarding our services, tracking your parcel or advice, we're here

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