Pallet Delivery to and from Australia & New Zealand

Q: Are import duties and taxes included in the freight price?

No. Import duties and taxes are separate from the freight charge. Under DAP (the standard Incoterm for most Pallet2Ship services), the receiver in Australia or New Zealand pays import duties, GST, and any local fees on arrival.

Q: Is ISPM-15 required for Australia and New Zealand?

Yes — strictly enforced. All wooden pallets, crates, and dunnage must be heat-treated and carry the ISPM-15 stamp. Australia and New Zealand have some of the strictest wood packaging and biosecurity controls in the world. Non-compliant wood packaging will be rejected at the border. In shared containers (LCL), one non-compliant pallet can result in the entire container being held in quarantine, affecting every other shipment inside. Plastic pallets do not require treatment. See our ISPM-15 guide at https://www.pallet2ship.co.uk/logistics-101/ispm-15-guide/.

Q: Do I need customs documents for shipments to Australia and New Zealand?

Yes. All shipments require a Commercial Invoice with commodity codes (HS codes), an EORI number, and the relevant Incoterms. For Australian sea freight, you will also need the Packing Declaration, and BMSB treatment or certification documentation may apply during the seasonal risk period. Our booking system generates the Commercial Invoice during the booking process. See our Export & Import guide at https://www.pallet2ship.co.uk/services/export-import/.

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Pallet Delivery to Australia and New Zealand

Pallet2Ship arranges pallet delivery to and from Australia and New Zealand by air and sea freight. Whether you are exporting goods from the UK to Sydney, Melbourne, Brisbane, Auckland, or anywhere across Australia and New Zealand, importing into the UK from Australian or New Zealand suppliers, or shipping machinery, automotive parts, or commercial goods between the UK and these markets, our platform lets you compare services, see prices instantly, and book in minutes. Get started at pallet2ship.co.uk.

We work with DHL, FedEx, and UPS for air freight, and with Maersk plus established global shipping partners for sea freight via LCL (shared container) and FCL (full container) services. Air freight to Australia and New Zealand typically takes 2–7 working days. Sea freight typically takes 6–8 weeks (around 43 days oceanic transit to Auckland, plus collection and customs handling).

Air Freight to Australia & New Zealand

Air freight is the fastest option for shipments between the UK and Australia or New Zealand. Express air freight services can deliver in as little as 2-4 working days. Economy air freight typically takes 5-7 working days for cost-sensitive shipments.

Standard air freight through DHL handles pallets up to 160 cm in height. FedEx accepts pallets up to 178 cm on key routes including Australia — enter your exact dimensions in the quote tool and the system will show which carriers and services are available.

Major Australian gateways include Sydney (SYD), Melbourne (MEL), Brisbane (BNE), and Perth (PER). New Zealand connections are typically through Auckland (AKL). See our Air Freight page for details.

Sea Freight to Australia & New Zealand

Sea freight is the most cost-effective option for heavy, bulky, or non-urgent shipments to and from Australia and New Zealand. Major Australian ports include Sydney, Melbourne, Brisbane, Fremantle (Perth), and Adelaide. New Zealand sea freight is typically routed via Auckland or Tauranga.

LCL (Less than Container Load) lets you share container space and pay only for the volume you use. FCL (Full Container Load) gives you a dedicated 20ft, 40ft, or 40ft high cube container. FCL typically becomes more economical when your shipment exceeds approximately 13-15 CBM.

Delivery options include door-to-door, door-to-port, port-to-door, and port-to-port. Oceanic transit time is typically around 43 days to Auckland and 35-45 days to major Australian ports, with an additional week for collection and customs handling on each end. See our Sea Freight page and FCL & LCL page for details.

Final Delivery in Australia & New Zealand

Once freight arrives in the destination country, final delivery to the consignee’s address is handled through local carrier networks or dedicated transport depending on shipment size and destination. Deliveries can be to business or residential addresses. Business deliveries are typically kerbside or loading bay. Residential deliveries are available but may have different access requirements depending on the carrier, location, and pallet size.

A local telephone number for the consignee is required — local depots in Australia and New Zealand will not call UK telephone numbers. Australia and New Zealand are vast countries with significant distances between major cities and remote regions, so final-mile transit can vary depending on the destination.

ISPM-15 — Strictly Enforced in Australia & New Zealand

Australia and New Zealand have some of the strictest biosecurity and wood packaging controls in the world. All wooden pallets, crates, and dunnage must be heat-treated and carry the ISPM-15 stamp. Non-compliant wood packaging will be rejected at the border, and in shared containers (LCL), one non-compliant pallet can result in the entire container being held in quarantine — affecting every other shipment inside.

For Australian sea freight, two additional country-specific documents apply:

Packing Declaration — required for all sea freight consignments. Confirms the type of packaging used and that no prohibited materials (such as straw, hay, or unprocessed wood) are present in the container
BMSB treatment certificate or documentation — Brown Marmorated Stink Bug. Treatment or certification may apply during the seasonal risk period (typically September to April) for goods originating from or transiting through high-risk countries. Exact dates and risk-country lists are set each season by DAFF and MPI; our team will confirm current requirements when you book

Documentation must be accurate and issued before shipment. New Zealand has similar biosecurity controls administered by MPI (Ministry for Primary Industries). Plastic pallets do not require ISPM-15 treatment but may still need to be declared. See our ISPM-15 guide.

Customs & Documentation

All shipments between the UK and Australia or New Zealand require customs documentation. When you book through Pallet2Ship, our system generates the Commercial Invoice during the booking process. You will need commodity codes (HS codes) for each product, EORI numbers, the relevant Incoterms, and Importer of Record details for the destination country.

Most Pallet2Ship exports to Australia and New Zealand operate under DAP (Delivered at Place) — the seller arranges delivery, and the receiver handles import customs clearance, duties, and taxes in the destination country.

Australia has efficient customs processes administered by the Australian Border Force (ABF) and biosecurity controls administered by DAFF (Department of Agriculture, Fisheries and Forestry). The Packing Declaration is required for sea freight, and BMSB treatment or certification may apply during the seasonal risk period. Commercial importers usually need an ABN (Australian Business Number) or appropriate importer details for customs clearance.
New Zealand has similar biosecurity controls administered by MPI. The New Zealand Customs Service handles import duties and taxes. Quarantine requirements are strictly enforced, particularly for organic materials, wood, and food products.
Documentation language: English is required and accepted across both countries.

For guidance on customs requirements, see our Export & Import guide, Commodity Codes guide, EORI guide, and Incoterms guide. If you need alternative terms such as CIF or DDP, contact our team. We can explain options but do not provide legal or tax advice.

Who Ships to Australia & New Zealand?

Manufacturers exporting industrial components and machinery, mining and oil-and-gas equipment suppliers, automotive suppliers shipping parts and accessories, e-commerce businesses fulfilling orders to Australian and New Zealand customers, food technology and pharmaceutical exporters (subject to strict biosecurity), engineering firms sending equipment for installation or exhibition, businesses relocating staff and equipment, and importers sourcing agricultural products, specialty goods, and other commercial items from Australia and New Zealand (excluding alcohol, which Pallet2Ship does not handle).

Countries We Deliver Pallets to and from Australia & New Zealand

Australia

New Zealand

These are the two countries covered by this page. Pallet2Ship arranges freight services to all addresses across Australia and New Zealand, including major cities (Sydney, Melbourne, Brisbane, Perth, Adelaide, Auckland, Wellington, Christchurch) and regional or remote locations.

Use the quote tool above for any destination. If it is not in the system, contact our team.

Frequently Asked Questions

about our shipping services to Oceania

Quotes & Pricing

Pricing depends on the transport mode (air or sea), pallet size, weight, dimensions, destination, and service type. Sea freight is significantly more cost-effective for heavier shipments, while air freight offers much faster transit. Use the Instant Quote & Book system at the top of this page for accurate, live pricing.

Sea freight is significantly cheaper for heavy or bulky shipments. Air freight is more expensive but much faster — typically 2–7 working days versus 6–8 weeks for sea freight. The cost difference between air and sea is more pronounced on this route than on most others due to the long sea freight transit times.

Yes, provided your shipment details are accurate. Additional charges may apply if dimensions, weight, or cargo type are under-declared, or if customs issues arise from incorrect documentation or missing biosecurity paperwork.

No. Import duties and taxes are separate from the freight charge. Under DAP (the standard Incoterm for most Pallet2Ship services), the receiver in Australia or New Zealand pays import duties, GST, and any local fees on arrival.

Coverage & Destinations

We deliver across Australia and New Zealand — major cities including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin, Auckland, Wellington, and Christchurch, plus regional and remote destinations. For remote regions, transit times within the destination country can be longer due to the distances involved.

Yes. Australia is a vast country with major distances between cities and remote outback regions. Final-mile transit time depends on the destination. Major coastal cities are typically faster than inland regional centres. Remote mining sites and rural locations may require additional time and confirmation of access.

Transit Times & Freight Services

Express air freight typically takes 2–4 working days to major cities. Economy air freight typically takes 5–7 working days. Auckland, Sydney, Melbourne, and Brisbane are typically at the faster end of the range.

Oceanic transit time is typically around 43 days to Auckland and 35–45 days to major Australian ports such as Sydney, Melbourne, and Fremantle. With UK collection, port handling, and Australian or New Zealand customs clearance added, total door-to-door transit is typically 6–8 weeks.

Air freight (express and economy) through DHL, FedEx, and UPS. Sea freight through LCL (shared container) and FCL (full container) via Maersk and established global shipping partners. Oversized pallet services for goods exceeding standard dimensions. See our Air Freight, Sea Freight, and FCL & LCL pages.

Standard air freight through DHL handles pallets up to 160 cm in height. FedEx accepts pallets up to 178 cm on key routes including Australia. Enter your exact dimensions in the quote tool and the system will show which carriers are available for your shipment.

ISPM-15, Biosecurity & Packing

Yes — strictly enforced. All wooden pallets, crates, and dunnage must be heat-treated and carry the ISPM-15 stamp. Australia and New Zealand have some of the strictest wood packaging and biosecurity controls in the world. Non-compliant wood packaging will be rejected at the border. In shared containers (LCL), one non-compliant pallet can result in the entire container being held in quarantine, affecting every other shipment inside. Plastic pallets do not require treatment. See our ISPM-15 guide.

The Packing Declaration is a mandatory document for all sea freight consignments into Australia. It confirms the type of packaging used and certifies that no prohibited materials (such as straw, hay, soil, or unprocessed wood) are present in the container. The declaration must be accurate — incorrect declarations cause customs holds and inspections.

BMSB stands for Brown Marmorated Stink Bug — an invasive pest species. Australia requires BMSB treatment or certification documentation for shipments arriving during the seasonal risk period (typically September to April) for goods originating from or transiting through high-risk countries. The documentation confirms that the shipment has been treated to eliminate any BMSB risk. Exact dates and risk-country lists are set each season by DAFF and MPI; our team will confirm current requirements when you book. Non-compliance can result in shipment refusal, mandatory off-shore treatment, or destruction.

Use a sturdy ISPM-15 certified heat-treated pallet with intact boards and 4-way entry. Shrink-wrap the entire pallet including the base. Use heavy-duty boxes, keep heavy items at the bottom, and add ratchet straps for heavier loads. Sea freight requires especially robust packing due to the long transit time and multiple handling points. Ensure no prohibited organic materials (straw, hay, untreated wood) are present anywhere in the consignment. See our Pallet Packing Guide.

Standard UK pallets (120 × 100 cm), Euro pallets (120 × 80 cm), and 120 × 120 cm pallets are accepted. For sea freight services, oversized pallets up to approximately 584 × 232 × 228 cm and 2,500 kg per pallet can be accommodated depending on route, container configuration, and handling requirements. Air freight has its own height limits (160 cm DHL, 178 cm FedEx on selected routes). See our Oversized Pallets page.

Customs & Documentation

Yes. All shipments require a Commercial Invoice with commodity codes (HS codes), an EORI number, and the relevant Incoterms. For Australian sea freight, you will also need the Packing Declaration, and BMSB treatment or certification documentation may apply during the seasonal risk period. Our booking system generates the Commercial Invoice during the booking process. See our Export & Import guide.

Yes. A UK EORI number is required for all commercial international exports. The Australian or New Zealand importer does not need a UK EORI but will need to be registered with their national customs authority — ABN (Australian Business Number) for commercial shipments to Australia. See our EORI guide.

Australia has efficient customs processes administered by the Australian Border Force (ABF), but biosecurity controls administered by DAFF (Department of Agriculture, Fisheries and Forestry) are among the strictest in the world. The Packing Declaration is required for sea freight, and BMSB treatment or certification may apply during the seasonal risk period. GST is payable on most imports above the low-value threshold. Documentation accuracy is critical.

New Zealand has equally strict biosecurity controls administered by MPI (Ministry for Primary Industries). The New Zealand Customs Service handles import duties and GST. Quarantine requirements are strictly enforced, particularly for organic materials, wood, and food products. Documentation must be accurate and complete.

Prohibited & Restricted Items

No. Pallet2Ship does not handle alcohol shipments on any service.

Yes. Personal effects require a detailed inventory list, correct customs documentation, and professional packing. For air freight, personal effects are handled via DHL only. For sea freight, FCL and LCL services can be used. Customer-packed personal effects are not accepted. Australia and New Zealand impose strict biosecurity controls on personal effects — items such as wooden objects, plant materials, food, leather goods, and outdoor equipment may require declaration, inspection, or treatment.

New furniture in original manufacturer packaging can be shipped as standard freight. Used furniture is treated as personal effects and must be professionally packed by a removal company. Wooden furniture may require additional treatment or fumigation to meet Australian and New Zealand biosecurity standards. Customer-packed used furniture is not accepted.

Yes. Engines must be fully drained of all fluids, professionally cleaned, and securely bolted or strapped to the pallet. Used machinery and vehicles must be free of soil, plant material, and biological contamination — Australian biosecurity is strict on this. Collection must be from a business address.

Both countries have very strict biosecurity controls on food imports. Many food products require specific permits, certifications, and inspections. Some products are prohibited entirely. Always check with our team before booking food shipments.

Some dangerous goods can be shipped with correct documentation, compliant packaging, and carrier approval. Not all carriers accept all classes, and Australia and New Zealand have strict regulatory requirements. See our Dangerous Goods page.

Insurance & Protection

Yes. Insurance can be added during booking for goods valued between £100 and £50,000. For higher values, contact our team for tailored cover.

Only limited carrier liability applies — usually calculated per kilogram and significantly lower than the actual value of the goods. Given the long sea freight transit times to Australia and New Zealand, insurance is strongly recommended for valuable shipments.

Booking & Practical Considerations

Enter your collection and delivery details in the Instant Quote & Book system at the top of this page, input accurate pallet dimensions and weight, compare available air and sea services, and book online. No account, no contract, and no minimum volume required.

Yes. Local depots in Australia and New Zealand will not call UK telephone numbers. You must provide a valid local telephone or mobile number for the consignee at the delivery address.

For air freight, 2–3 working days before required collection is usually sufficient. For sea freight, 7–14 days is recommended due to the longer transit times and the need to organise Packing Declaration and BMSB documentation.

Yes. Pallet2Ship handles both UK exports to Australia and New Zealand and imports from these countries into the UK. UK customs procedures apply on UK arrival, including import VAT and any applicable duties.

Missing or incorrect Packing Declaration, missing BMSB treatment or certification documentation (for sea freight during the BMSB risk period), non-ISPM-15-compliant wood packaging, biosecurity holds for organic or wooden items, missing local telephone numbers for delivery, and customs documentation errors.

Our UK-based operations team is available Monday–Friday, 09:00–17:30, by phone, email, or live chat — before and after booking.

Why Businesses Use Pallet2Ship for Australia & New Zealand Freight

Instant online quotes — compare air and sea freight options and book in minutes
Coverage across Australia and New Zealand including major cities and regional destinations
DHL, FedEx, and UPS for air freight — sea freight via Maersk and established global shipping partners
Door-to-door, door-to-port, and port-to-door options available depending on route
Customs documentation generated automatically during booking
Country-specific guidance for Packing Declaration, BMSB requirements, and biosecurity compliance
Insurance available for goods valued between £100 and £50,000
Real-time tracking on most services
UK-based operations team available Monday–Friday, 09:00–17:30

Services to Australia & New Zealand

Pallet Delivery to and from Australia & New Zealand —
Air & Sea Freight

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Mini Quarter Pallet

Quarter Pallet

Half Pallet

Full Lite Pallet

Full Pallet

Oversized Pallet

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Ship with confidence. Ship with Pallet2Ship®

Pallet Delivery to Australia and New Zealand

Air Freight to Australia & New Zealand

Sea Freight to Australia & New Zealand

Final Delivery in Australia & New Zealand

ISPM-15 — Strictly Enforced in Australia & New Zealand

Customs & Documentation

Who Ships to Australia & New Zealand?

Countries We Deliver Pallets to and from Australia & New Zealand

Frequently Asked Questions

about our shipping services to Oceania

Quotes & Pricing

Coverage & Destinations

Transit Times & Freight Services

ISPM-15, Biosecurity & Packing

Customs & Documentation

Prohibited & Restricted Items

Insurance & Protection

Booking & Practical Considerations

Why Businesses Use Pallet2Ship for Australia & New Zealand Freight

Services to Australia & New Zealand

Air Freight

Sea Freight

Exports & Imports

Pallet Delivery to and from Australia & New Zealand — Air & Sea Freight

Get an Instant Quote. Start here...

Mini Quarter Pallet

Quarter Pallet

Half Pallet

Full Lite Pallet

Full Pallet

Oversized Pallet

Be Pleasantly Suprised

Ship with confidence. Ship with Pallet2Ship®

Pallet Delivery to Australia and New Zealand

Air Freight to Australia & New Zealand

Sea Freight to Australia & New Zealand

Final Delivery in Australia & New Zealand

ISPM-15 — Strictly Enforced in Australia & New Zealand

Customs & Documentation

Who Ships to Australia & New Zealand?

Countries We Deliver Pallets to and from Australia & New Zealand

Frequently Asked Questions

about our shipping services to Oceania

Quotes & Pricing

How much does pallet delivery to Australia or New Zealand cost?

Is air freight or sea freight cheaper to Australia or New Zealand?

Are prices final once I book?

Are import duties and taxes included in the freight price?

Coverage & Destinations

Where in Australia and New Zealand does Pallet2Ship deliver?

Can I ship to remote areas of Australia?

Transit Times & Freight Services

How long does air freight to Australia or New Zealand take?

How long does sea freight to Australia or New Zealand take?

What freight services are available?

What are the air freight size limits?

ISPM-15, Biosecurity & Packing

Is ISPM-15 required for Australia and New Zealand?

What is the Packing Declaration?

What is the BMSB certificate?

How should I pack a pallet for Australia or New Zealand?

What pallet sizes are accepted?

Customs & Documentation

Do I need customs documents for shipments to Australia and New Zealand?

Do I need an EORI number?

What is special about Australian customs?

What is special about New Zealand customs?

Prohibited & Restricted Items

Can I ship alcohol to Australia or New Zealand?

Can I ship personal effects to Australia or New Zealand?

Can I ship furniture to Australia or New Zealand?

Can I ship engines or machinery to Australia or New Zealand?

Can I ship food products to Australia or New Zealand?

Can I ship dangerous goods to Australia or New Zealand?

Insurance & Protection

Can I insure my Australia or New Zealand shipment?

What if I don’t buy insurance?

Booking & Practical Considerations

How do I book pallet delivery to Australia or New Zealand?

Do I need to provide a local telephone number for delivery?

How far in advance should I book?

Can I import pallets from Australia or New Zealand into the UK?

What causes most delays on Australia and New Zealand shipments?

Who can I contact for help with Australia or New Zealand freight?

Why Businesses Use Pallet2Ship for Australia & New Zealand Freight

Services to Australia & New Zealand

Air Freight

Sea Freight

Exports & Imports

Pallet Delivery to and from Australia & New Zealand —
Air & Sea Freight